"Administrative Support Specialist - Contributing"

The Graduate School oversees the operation of approximately 69 masters degree programs, 18 doctoral and first professional degree programs, and 77 graduate certificate programs with an enrolled student body of 5000 students. The Graduate School leads development and administration of the Universitys graduate programs by providing central support for graduate program marketing, recruiting, and admissions, by facilitating the development of new and existing programs, establishing and implementing effective academic policies, retaining and graduating high-quality graduate students, distributing resources strategically, assuring graduate program quality, encouraging and supporting graduate student scholarship and creative activity, and implementing efficient and effective best practices in support of graduate education. In support of this mission, the Graduate School administers an annual assistantship budget of $7.3 million and a tuition assistantship budget of $3.5 million.

Job Duties:

The Graduate School Receptionist greets all in-person visitors to the Graduate School, including faculty, staff, students, prospective students and their families, and other community stakeholders, and is responsible for all contacts to the general Graduate School phone number, voicemail, and email address. The Graduate School Receptionist also provides administrative support to the Graduate Schools admissions team and student support services team to ensure high-quality customer service for prospective and current students.

Minimum Education/Experience:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification Required by Statute or Regulation:

None

Preferred Experience, Skills, Training/Education:

• Experience with key technologies, including customer relationship management systems (CRM), and social media platforms.
• Experience with university technological systems, including Banner, Xtender, ecuBIC reports, and SharePoint.

Special Instructions to Applicant:

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

To apply, visit https://ecu.peopleadmin.com/postings/88584