Admissions Counselor - Admissions - Welcome Center Services

Scheduled Hours

37.5

Position Summary

This position provides the initial information about WashU and counseling support for prospective students and their families related to WashU admissions, financial assistance, and the enrollment process.

Job Description

Primary Duties & Responsibilities:

• Conducts on-campus information sessions for prospective students and families.
• Supports visit experience by supervising and managing day-to-day tasks of student staff serving in the assigned area.
• Conducts interviews and family meetings with prospective students.
• Works with Visit Experience Coordinators to deliver special group visit and special programs on campus.
• Supports the recruitment and selection efforts of department.
• May work at the direction of the Digital Marketing and Communications Strategist to produce and maintain content for official and related departmental social media accounts.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Attendance at on-campus events (events may occur during normal business hours or in evenings and weekends)
• Ability to work overtime
• Occasional travel to off-campus events may be required (less than 10% of time)
• Work outside normal business hours is necessary throughout the year
• Must assist with logistical tasks, including transporting materials to events

Physical Effort

• Ability to staff welcome kiosks for long periods of time, proactively approaching visitors and serving them immediately upon arrival; much of the time is spent standing
• Ability to lift/move items up to 20 lbs

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (4 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Familiarity and/or experience with specialized computer programs, such as CRM technology, is helpful.
• Basic understanding of the function of the Undergraduate Admissions office is ideal.

Preferred Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Attendance Management, Communication, Confidentiality, Customer Relationship Management (CRM) System, Data Capturing, Department Administration, Detail-Oriented, Fast-Paced Environments, Group Presentations, Interpersonal Interactions, Microsoft Office, Recordkeeping, Second Language, Social Media Platform, Teamwork, Technology Platforms, Working Independently, Workload Prioritization, Writing

Grade

G07-H

Salary Range

$19.29 - $29.91 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.