"Applied Learning Operations Specialist (Pooled Position)"

Applied Learning Operations Specialist (Pooled Position)

Benefits of Working at UNCW: Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.

Recruitment Range: $45,400 - $50,438
Vacancy Number: S02777
Competency Level: Journey
Location of Workplace: Main UNCW Campus
Home Department: CHHS - Dean's Office - 31500

Primary Purpose of Organizational Unit:
This position is assigned to the Applied Learning Operations (ALO) unit of the Academic Affairs Operations (AAOps) core service team within the College of Health & Human Services (CHHS). The Applied Learning Operations unit for CHHS fosters collaborative, team-oriented partnerships with faculty, staff, and community partners, and identifies and implements policies and processes, using technology and problem-solving, to streamline applied learning experiences that adhere to designated program, University, and professional standards as needed.

Brief Summary of Work for this Position:

• The position manages and implements the processes and procedures for the applied learning field placement of College of Health and Human Services students.
• Creates and maintains databases and records and develops reports for the faculty and administrators overseeing field placements.
• Reviews clinical/field/internship contracts and memoranda of understanding, providing recommendations to General Counsel, faculty coordinators, and the CHHS Dean's office.
• Interacts and maintains positive, service-oriented relationships with a variety of campus constituents to resolve issues and implement processes.
• Recommends and assists with implementing activities to meet goals and objectives.
• Assists in establishing and implementing unit policies and procedures.
• Creates and maintains documentation related to job-specific duties and standard operating procedures.
• Stays up-to-date on software solutions for day-to-day operations, site onboarding needs, andstakeholder requests.
• Assists faculty and students with onboarding process for clinical placements, including deadlines and communication of processes.

Minimum Education and Experience Requirements:
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Education, Knowledge, Skills & Experience:

• Experience in a College environment within a University.
• Experience facilitating and supervising internships, clinical experiences, and field placements, and work with related policies and procedures.
• Experience in a customer-focused position.
• Experience in databases/learning management systems.
• Ability to learn and utilize numerous software solutions.
• Uses strong written and verbal skills to communicate effectively and efficiently to various audiences.
• Ability to independently solve problems, prioritize, execute multiple projects simultaneously and de-escalate high-stress situations.
• Ability to be team-oriented and adaptable.
• Excellent attention to detail.

Required Certifications or Licensures:
N/A

FTE: 1.0 FTE (40 hours per week)
Months Per Year: 12 Months
Work Days: Monday - Friday
Work Hours: 8:00 a.m. to 5:00 p.m.
Type of Position: Permanent
Position Number: 8059
Job Posting Date: 02/13/2026
Posting Close Date: 3/2/2026
Number of Openings: Multi-Positions