"APPS Workforce Administration (WFA) Analyst"

UC Riverside's Auxiliary Services is recruiting for the APPS Workforce Administration (WFA) Analyst. The full salary range for the APPS Workforce Administration (WFA) Analyst is $27.63 - $47.56 per hour. However, the expected pay scale for this position is up to $37.60 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

The Auxiliary Payroll & Personnel Services (APPS) unit provides payroll and personnel related services including recruitment, onboarding, offboarding, time reporting, payroll oversight, position management, personnel updates, case management (benefits, leave balances, accruals, etc.) and leave processing for Auxiliary Services. Reporting to the APPS Manager, the APPS Workforce Administration (WFA) Analyst will work with a wide range of clients to gather information that needs to be processed from their respective departments, and ensure accurate entry and handling of information related to the requests for services in order to minimize errors in the process. This position will be responsible for providing project management support to create, organize and execute upcoming mass onboarding/offboarding/payroll related requests, will be responsible for timely and accurate review, preparation, processing, and auditing of payroll, personnel, and financial transactions, and will utilize data and analytics to complete audits, identify trends in delayed/inaccurate processing. Interacts with client partners and colleagues in UCR's Central Office, the Campus Service Center, and the UCPath Center to resolve service escalation issues. Is the first point of contact for department partners for questions concerning employment appointments. The incumbent will partner with the APPS Manager, APPS team, other Shared Service Centers, clients, and stakeholders to identify opportunities to continuously improve the effectiveness, accuracy, and delivery of services.

Requirements:

• Educational Requirements: Bachelor's degree in related area and/or equivalent experience/training. Required.
• Experience Requirements: 2 - 4 years of related experience. Required. Experience with I-9 compliance requirements and employee onboarding. Preferred. Experience working in a high volume, multi function shared services environment. Preferred.
• Special Conditions: Overtime. Required. Must successfully pass a background check. Required.
• Minimum Requirements: Working knowledge of many payroll processes, policies, and procedures; knowledge of organization-specific computer application programs. Working knowledge of organizational processes, procedures, and understands organizational rules and regulations. Demonstrated judgment and decision-making skills; verbal, written and active listening communication skills. Uses interpersonal skills and service orientation skills in interactions with customers and colleagues. Good organizational skills and ability to multi-task. Problem solving, problem identification and reasoning skills. Intermediate mathematical skills. Ability to use discretion and maintain strict confidentiality. Knowledge and intermediate level skill with Microsoft Office Suite of Applications (Excel, Word, PowerPoint).
• Preferred Qualifications: Knowledge of PeopleSoft or similar enterprise-wide automated payroll systems. Knowledge UCR systems such as TARS, Looker, UCRFS Totals, HRDW, Kronos, etc.

Key Responsibilities:

• Interprets pay policies (for example, vacation, leave of absence, disability, workers compensation, union contracts, government regulations, withholding exemptions, et cetera), and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly. 20%.
• Under general supervision, provides analysis of moderate payroll projects such as garnishment of wages. 15%.
• Assists departments with questions concerning eligibility, enrollment, and payment issues.