Assistant Director of Claims Administration

Position Summary

The Assistant Director, Claims Administration, is responsible for the oversight, management, and resolution of all first-party and third-party property, casualty and workers' compensation claims across the University of Colorado. This role includes interpreting and applying insurance policies, performing complex claim investigations, and managing the financial and strategic elements of litigation involving CU and its employees.

The role provides direct supervision of property, casualty and workers' compensation claim adjusters and leads the development and implementation of claim-handling strategies and practices for CU's captive and self insurance programs.

Duties and Responsibilities

Claims Investigation, Adjudication and Resolution

• Maintain an active property and casualty claims inventory in addition to oversight of multi-line property, casualty and workers' compensation claims operations and staff performance.
• Provide direct claims and litigation management, including insurance coverage application for all liability lines of coverage.

Legal and External Partner Coordination

• Evaluate and direct outside law firm representation in coordination with assigned university legal counsel.

Claims Staff Support

• Develop and recommend claim management policies and procedures in support of university objectives and goals to strategically manage costs.

Qualifications

Minimum Qualifications: Bachelor's degree in business, risk management, safety, or related field. Seven (7) years progressively responsible experience in insurance. Four (4) years of experience in adjudicating litigated claims. Three (3) years of leadership experience.