"Assistant Director of Study Abroad"

Position Details

Position Information

Budget Title: Staff Associate

Campus Title: Assistant Director of Study Abroad

School/Division: Academic Affairs, Division of

Department: International Programs

Staff Sub-Type: Staff & Administration

Salary Level: SL4

Salary Range: $65,000-$70,000

Salary Determination: Starting salary rates are based on multiples factors which may include the position’s major responsibilities, the applicant’s background including education, work experience, and key competencies, the university’s strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts.

Position Effort: Full-Time

Position Summary: The State University of New York at Cortland (SUNY Cortland) invites applications for the position of Assistant Director of Study Abroad within the International Programs Office. This role offers the opportunity to join a dedicated and collaborative team of professionals committed to advancing international educational exchange and supporting student success. SUNY Cortland’s study abroad staff manage a robust portfolio of over 40 programs in 21 countries, serving approximately 300 students annually. The Assistant Director will play a key role in coordinating part of these programs, advising students, and fostering global engagement across the campus community. The position also involves maintaining strong working relationships with SUNY Cortland’s international partners abroad to support the continued success and development of high-quality study abroad experiences. Salary Range: $65,000-$70,000. Watch to learn more about careers at SUNY Cortland: https://vimeo.com/1038936490

What makes SUNY Cortland a great place to work?

• Our positions provide predictable salary progressions, and many offer permanency.
• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.
• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland’s Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor’s approval.
• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.
• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region’s offerings.

Major Responsibilities

Study Abroad Program Portfolio Management: Serve as the primary coordinator for approx. 20 study abroad programs. Advise students interested in programs within the assigned portfolio. Support faculty leaders with logistics, planning, recruitment, monitoring, crisis management, and program evaluation. Manage program webpages, applications, document collection, visa support, communications with partners abroad, budget updates, and grade processing. Review budgets across all portfolios for final approval by the Director.

Marketing and Recruitment: Develop and contribute the implementation of marketing and recruitment strategy across study abroad programs, ensuring consistent messaging and branding across all print and online materials. Create recruitment strategies that engage diverse student groups, including EOP students, PELL recipients, STEM majors, first-generation students, and athletes.

Student Outreach: Plan and implement pre-departure orientation and the Study Abroad Event Series. Coordinate office participation in campus-wide events such as Open House and New Student Orientation. Represent the office at the SUNY Study Abroad Fair Circuit.

Registration, Billing, and Grade Processing: The Assistant Director will work closely with other staff and campus offices to ensure the accuracy and efficiency of academic and administrative processes. Collect and reviewing incoming transcripts and facilitating the grade posting process. Resolve registration, billing, or grading issues in collaboration with the Director. Create the master registration list and liaising with the Registrar, Student Accounts, and Financial Aid to ensure timely course creation and student registration.

Program Assessment: Develop and implement assessment tools across semester programs and short-term faculty-led programs. Work with the Director and team to use assessment data for continuous program improvement. Participate in overseas site visits as scheduled.

Scholarship Administration: Coordinate the internal study abroad scholarship application process, including selecting faculty/staff reviewers, compiling application materials, and managing the review timeline. Prepare award recommendations for final approval and ensure timely communication with selected recipients. Manage award disbursement in collaboration with the Director and appropriate campus offices. Serve as the primary advisor for students applying to nationally competitive study abroad scholarships, including the Gilman Scholarship.

Additional Responsibilities: Participate in staff development and training initiatives. Attend professional meetings and conferences (e.g., SUNY Council on International Education (CIE), NAFSA, Forum on Education Abroad, Diversity Abroad Network) as assigned. Serve on SUNY Cortland campus committees. Supervise student assistants and peer advisors.

Functional and Supervisory Relationships: Position reports to the Director of International Programs. Oversees several student employees. Works collaboratively with all International Programs staff, as well as staff and faculty across campus.

Required Qualifications: Bachelor’s degree. At least 3 years of related professional international education experience. Previous experience advising college or university students. Experience living abroad, studying abroad, or intercultural experience. Ability to work some evenings and weekends and occasionally travel domestically and internationally. Valid driver’s license and travel documents required.

Preferred Qualifications: Master’s degree. Prior experience coordinating or managing study abroad programs, including faculty-led programs. Demonstrated experience working with diverse student populations and supporting students from a variety of cultural, academic, and socioeconomic backgrounds. Engagement in professional organizations such as NAFSA, Forum on Education Abroad, and Diversity Abroad Network. Familiarity with study abroad data and application managements systems, such as, Horizons, ViaTRM, or Terra Dotta software.

Knowledge, Skills & Abilities: Ability to work in a team environment and multitask. Excellent communication, public speaking, and writing skills. Strong technology skills with MS Office, videoconferencing, social media, etc.

About the University: A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine’s “Best Colleges for Your Money List,” fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.

EEO Statement: SUNY Cortland is an AA/ EEO / ADA employer and encourages applications from women, veterans, individuals with disabilities, and members of underrepresented groups.