University of Oxford  Jobs

University of Oxford

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Denys Wilkinson Building, Oxford

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"AV and IT Support Technician"

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AV and IT Support Technician

Grade 5

02-Mar-2026 12:00

Location

Denys Wilkinson Building, Oxford

University of Oxford

Type

Full-time permanent

Salary

Grade 5: £31,459 - £36,616 per annum

Required Qualifications

IT Helpdesk support
AV event facilitation
Customer service
Calm under pressure
Highly organised
Academic environment experience desirable
71% Job Post Completeness

Our Job Post Completeness indicates how much vital information has been provided for this job listing. Academic Jobs has done the heavy lifting for you and summarized all the important aspects of this job to save you time.

AV and IT Support Technician

We are seeking a proactive and customer-focused AV and IT Support Technician to provide high-quality technical support across our department’s IT and audiovisual environments. This is a highly visible, front-facing role, ideal for someone who enjoys variety, responsibility, and working directly with users.

You will act as a first point of contact for staff, students, and visitors, ensuring that both digital systems and physical presentation spaces function seamlessly. Your time will be split between IT Helpdesk support and live AV event facilitation, often in fast-paced or high-profile settings. From diagnosing IT issues and provisioning workstations to supporting international conferences and lectures, you will play a key role in keeping the department running smoothly.

You will be a confident and adaptable technician, comfortable switching between IT support and live AV environments. You are calm under pressure, highly organised, and committed to delivering excellent customer service. Experience of working within an academic environment would be desirable.

This is a full-time permanent post.

The closing date for applications is noon on Monday 2 March 2026.

You will be required to upload a CV and Supporting Statement as part of your online application. The Supporting Statement should include a cover letter and should also clearly describe how you meet each of the selection criteria listed in the job description.

Location: Denys Wilkinson Building, Oxford

Contact Person: Recruitment Team

Email: recruitment@physics.ox.ac.uk

Vacancy ID: 184797

Closing Date & Time: 02-Mar-2026 12:00

Pay Scale: STANDARD GRADE 5

Salary: Grade 5: £31,459 - £36,616 per annum

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Frequently Asked Questions

📋What are the main responsibilities of the AV and IT Support Technician?

The role involves providing high-quality technical support for IT and audiovisual (AV) systems as the first point of contact for staff, students, and visitors. Duties include IT Helpdesk support, diagnosing issues, provisioning workstations, and facilitating live AV events like international conferences in fast-paced settings. Learn more about higher ed support roles.

🎓What qualifications and skills are required?

Candidates need to be confident, adaptable technicians skilled in IT support and AV environments. Key traits: calm under pressure, highly organised, excellent customer service. Experience in an academic environment is desirable but not essential. Review selection criteria in the job description. Tips for academic CVs.

📝How do I apply for this position?

Upload a CV and Supporting Statement (including cover letter) via the online application, clearly addressing each selection criteria. Contact: recruitment@physics.ox.ac.uk. Vacancy ID: 184797. Deadline: noon, 2 March 2026. See application best practices.

💰What is the salary and employment type?

Salary: Grade 5: £31,459 - £36,616 per annum. This is a full-time permanent post at University of Oxford Physics, located in Denys Wilkinson Building, Oxford.

Is experience in an academic environment necessary?

Desirable but not mandatory. The role suits proactive individuals enjoying variety, responsibility, and user-facing work in IT and AV. Strong technical skills and customer service in fast-paced settings are prioritised. Explore thriving in academic roles.
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