Business Application Programmer Analyst

Job Details

Position Details

Classification Information

Position Classification Title

IT Applications Professional, Application Programmer Analyst

FLSA

Exempt

Position Class

89658

Position Overview

Position Summary

The Office of Information Technology (OIT) at Winston-Salem State University is seeking a knowledgeable and service-oriented Business Application Programmer Analyst. OIT works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston-Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services. This position serves as a member of the Banner Applications Solutions (BAS) programming team supporting the university’s ERP administrative application suite, Ellucian Banner and the respective ancillary products (One Card, TouchNet, Atomic, etc.). The position will provide programming, application and technical support for the Student Accounts, Human Resources, and Finance.

Responsibilities of the Business Application Programmer Analyst include: Technical Solution Development:

• Translate functional requirements into detailed technical design specifications using Department standards
• Design, build and modify applications to solve moderately complex problems.
• Build and Test code per technical specs, using industry best practice and department standards.
• Configure and Test ancillary applications to per technical specs.
• Create and maintain documentation for analysis, design, development, unit testing, and implementation activities.
• Research, review, test technology solutions, application upgrades, programming methods and concepts, etc. to understand how they impact or can be applied in our environment.
• Communicate ideas, requirements, application behavior, and design concepts through written and verbal communications.
• Provide estimates for various development tasks throughout the full Software Development Life Cycle (SDLC).
• Lead projects of medium complexity

Technical Support:

• Monitor programs/systems to ensure functionality is working as expected.
• Resolves routine and some non-routine problems.
• Document incidents and request via ticketing system.
• Identify trends in reoccurring problems and takes action to prevent future occurrences.
• Makes recommendations for technical modifications to prevent future problems.

Consultation:

• Consult with clients, technicians and other analysts to provide solutions and resolve technical problems and ensure client satisfaction.
• Discuss application upgrade release notes and documentation with client to plan for upgrade, rollout, and implementation.
• Confer with users to gain understanding of needed changes or modifications of existing programs.
• Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls.
• Establish and maintain regular contact with your respective business unit.
• Stay up to date with the business units needs/cycles.

Planning and Organizing Work:

• Work independently and manages job with minimal supervision.
• Sets priorities and knows when priorities need to be changed due to workload or competing priorities.
• Review application upgrade release notes and documentation to understand impact and to plan accordingly.
• Coordinate application upgrade activities with technical and functional resources.
• Translate functional requirements into detailed technical design specifications using Department standards
• Organizes and follows complex and/or detailed technical procedures.
• Documents technical process and procedures.
• Provide estimates for various development tasks throughout the full Software Development Life Cycle (SDLC).

Project Management:

• Manages one module of a larger project or responsible for projects of limited to medium complexity.
• Develops project plan, manages milestones and drives project forward.
• Accountable for keeping project on track.
• Anticipates project problems and leads collaboration to avoid or manage problems.

Work Location: This position requires a full-time onsite presence for the first six (6) months to support onboarding, training, collaboration, and operational continuity.
Following this period, the role will transition to a hybrid work schedule, typically consisting of two (2) remote days and three (3) onsite days per week, based on departmental needs.
During peak operational periods (e.g., registration, system upgrades, or major project implementations), additional onsite presence may be required.

Position Information

Position Number

071046

Working Position Title

Business Application Programmer Analyst

Building and Room No.

Elva Jones Computer Science Building, Room 1100

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Normal Work Schedule

M-F, 8am-5pm. Occasional weekend work required.

Department Required Skills

• Bachelor’s degree in a discipline related to the area of assignment, or equivalent combination of training and experience from appropriately accredited institutions.
• Experience with Banner modules (or comparable ERP System)
• Minimum of 3-5 years of Banner experience (or comparable ERP System) in a business systems analyst role.
• Demonstrated experience with project management, business process methodologies, data integration, or data extraction and reporting tools

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical/drug tests required