Business Service Professional

Job Summary:

The Office for Faculty (OFAC), a unit within the University of Colorado School of Medicine (SOM) Office of the Dean, has an opening for a full-time University Staff (unclassified) Business Service Professional position. The position will provide administrative support for the Office for Faculty, including the Office for Faculty Affairs, Office for Faculty Development, and Office for Faculty Relations. The position will coordinate the overall management of the OFAC weekly, monthly, and annual schedules, including scheduling and arranging meetings, curating shared documents, and setting and confirming appointments.

This position will work closely with the Business Services Professional supporting the Senior Associate Dean for Faculty and other Business Services Professionals within OFAC to help with larger project coordination across OFAC offices. This position will also handle administrative and logistic responsivities in support of the OFAC team and programs of the day-to-day operations of the OFAC, including preparing and coordinating materials, meeting planning and coordination, providing onsite support for trainings and events (e.g., registration/check in, traffic control), processing purchase orders, invoices, and honorariums, and handling other arrangements related to core program administration as needed including but not limited to helping to orient new team members to OFAC administrative policy and process.

This position shall support other programs as assigned. Prioritizes duties and balances responsibilities to ensure an efficient service delivery system and adherence to SOM rules and policies. Improves office operational efficiency through organization, increased communication, dissemination of information, application of work standards, and tracking mechanisms. Works with the OFAC Deans and Director to identify projects that may not be on track or for which due dates are approaching and provide recommendations. Sends reminders, schedules meetings to address issues, and takes initiative to implement processes to prevent compromised customer service or missed deadlines.

Administrative Support for Project Management:

• Compile data for OFAC Offices as requested to organize projects and task forces needed for the development of the programs housed within OFAC.
• Coordinate project communication and resources, such as needed members of the OFAC team.
• Intermittently coordinate special events, including the arrangements for event space, lecture honoraria, and travel arrangements, programs, and communication as outlined by the OFAC team.
• Compile data and prepare preliminary drafts for various reports, special studies, surveys, and slide content for internal dissemination.
• Proofread and edit documents and presentations to ensure information is well organized, quantitative and qualitative data are current, and backup details are readily accessible in a timely manner.
• Anticipate the data needs for presentations, compiling data, and developing graphics ahead of deadlines.

Professional Services Support:

• Maintain the master calendar for OFAC, including responding to and prioritizing meeting requests, coordinating multiple calendars to schedule a meeting/event, and ensuring optimal use of time
• Coordinate and staff executive-level standing meeting(s), including compiling agendas, taking minutes, handling related correspondence and communications, ranging from individual emails and memos to campus-wide email distributions, or composing minutes for the official record.
• Coordinate travel and expenditures while staying within budget and adhering to CU Medicine, University, and SOM policies and procedures.
• Develop and maintain a comprehensive data and presentation tracking system which enables access to historical and current longitudinal data records and communications, ensuring adherence to University document retention policies; initiate and recommend changes in structure as required.
• Act as a personal representative of OFAC, whether in person, on the phone, or via electronic or written means.
• Provide daily office maintenance, including managing and ordering any new necessary supplies, ensuring equipment is working, ensuring areas have a professional appearance, submitting facility requests for maintenance, etc.
• Provides additional administrative support to the OFAC as needed.

This description is a summary only and describes the general level of work being performed; it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Work Location:

On-site – this role is expected to work primarily on-site during standard business hours and is located on the Anschutz Medical Campus in Aurora, Colorado. Eligibility to work remotely up to one (1) day per week will be considered after being established in the role.

Why Join Us:

The Office for Faculty leads and supports the success, growth, and professional fulfillment of faculty across the University of Colorado School of Medicine.

We promote a workplace where faculty feel valued, supported, and connected throughout their careers. By providing professional development opportunities, delivering exceptional faculty services, and a humanistic approach to sustained professional excellence, we support and strengthen academic careers, enrich institutional culture, and attract outstanding faculty committed to scientific discovery, patient care, education, and service.

Joining our team offers the opportunity to make a meaningful impact on an academic medical community that is transforming healthcare through innovation, discovery, and education. If you are passionate about supporting people, fostering excellence, and contributing to the success of a world-class institution, we invite you to be part of our mission.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals, UCHealth University of Colorado Hospital and Children's Hospital Colorado, that treat more than two million adult and pediatric patients each year.

Innovative, interconnected, and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care, and professional training, and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
• One (1) year of administrative support experience in a professional environment.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-by-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Five or more (5+) years of experience in an executive-level administrative support role.
• Experience with scheduling meetings using Microsoft Outlook.
• Experience in an academic healthcare environment is strongly preferred.
• Experience providing administrative and technical assistance to faculty and staff within higher education and/or medical education environments.
• Experience working with UCD software such as Marketplace, Concur, and PeopleSoft.
• Experience in process improvement (greenbelt or lean six sigma experience).
• Experience in Qualtrics survey creation and management.
• Experience in Smartsheet forms and spreadsheet creation and management.
• Experience in PowerPoint deck compilation and formatting.
• Prior experience with project management and event planning.

Conditions of Employment:

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
• PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Knowledge, Skills, and Abilities:

• Excellent written and oral communication skills.
• Intermediate to advanced computer proficiency with Microsoft Office.
• Outstanding customer service skills providing executive-level customer service for in-person visitors to the OFAC, as well as via written correspondence.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Ability to manage and maintain complex, sensitive, and confidential information.
• Advanced skills in Microsoft Office Suite, video conferencing, phone system knowledge, and etiquette.
• Excellent time management, organizational skills, and ability to manage multiple projects, along with the ability to move from one task/duty to another without errors despite frequent interruptions.
• Strong sense of urgency and problem-solving skills combined with the ability to prioritize projects.
• Ability to realize the work unit's mission statement, vision, and goals, as set forth by the Senior Associate Dean of Faculty and Chief Well-Being Officer.
• Excellent attention to detail.
• Ability to take direction and use independent judgment to coordinate various projects and meet multiple deadlines.
• Ability to effectively explain processes and procedures.
• Must possess a professional demeanor and have experience that demonstrates problem-solving skills.
• Must be able to work independently with minimal supervision.

How to Apply:

For full consideration, please submit the following document(s):

1. A short letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position
2. Curriculum vitae / Resume
3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Renia Canady, RENIA.CANADAY@CUANSCHUTZ.EDU

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by June 30, 2026. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $56,995 to $76,374.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

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