"Campus Services Manager"

• Seeking an experienced Campus Services Manager
• Full-time, ongoing position based at our Hawthorn campus
• HEW 8 Salary + 17% super and staff benefits

About the Role

Step into a high impact Campus Services Manager role shaping the day to day campus experience at Swinburne University of Technology.

The Campus Assets, Facilities and Sustainability (CAFS) team is seeking a Campus Services Manager to lead the end-to-end delivery of critical campus services contracts across multiple campuses.

You’ll oversee a large and diverse portfolio spanning cleaning, grounds, waste, fleet, mail and other essential services, driving consistent, high quality service delivery. Working closely with internal teams and external suppliers, you’ll manage performance, optimise contracts and continuously improve frameworks, processes and efficiencies that keep the university operating at its best.

About You

To be suitable for this role you will need to have experience in the below key accountabilities:

• Provide strategic and operational advice into planned programs and projects, actively engaging with stakeholders across the university to support effective service outcomes.
• Develop, manage, implement and enforce service plans and strategies that enhance efficiency, reduce operational costs, and ensure services remain fit-for-purpose for current and future campus needs.
• Proactively manage and drive strong, outcome-based performance across all service contracts through proactive contractor engagement, on-site audits, data analysis and customer feedback.
• Lead and be accountable for the transition, mobilisation and ongoing management of all service contracts within remit, ensuring seamless operational continuity.
• Manage and monitor critical dates, milestones and renewal cycles to maintain uninterrupted service delivery and support forward planning.
• Oversee compliance and quality assurance activities in alignment with Swinburne’s risk management framework, including OH&S, legislative and regulatory obligations, and internal policies. Address and resolve non-conformances identified through internal or external audits
• Support the delivery of initiatives aligned with Swinburne’s Sustainability Strategy and Net Zero Roadmap, contributing to cost reduction, operational efficiency and improved environmental performance.

For more information please refer to the job description.

Qualifications

• Progress towards postgraduate qualifications and extensive relevant experience or an equivalent combination of experience and/or education and/or training

About Swinburne University of Technology

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.

What We Offer You!

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page!

To Apply

Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Talent Acquisition team at talentacquisition@swin.edu.au.

Applications Close: February 19th at 11.00 pm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact DCR@swin.edu.au or call +61 3 9214 3550.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to the Talent Acquisition team at talentacquisition@swin.edu.au (general enquiries will not be answered by phone).

Victoria’s Commitment to Action: Improving international student employment outcomes. As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.

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