"Circulation Supervisor - Library"

The Circulation Supervisor is responsible for supervising all Circulation Desk operations during assigned hours. This incumbent performs a variety of duties including: opening/closing the library and readying the building for use; assisting library users (students, faculty, staff, guests) with a variety of Circulation Desk needs; supervising Circulation Desk student workers; monitoring building conditions and security; maintaining adherence to Circulation policies; working on special projects as assigned; and completing daily shift reports.

Additional hours may be possible throughout the year. This is a part-time twelve (12) month position requiring a flexible schedule of sixteen (16) hours per week including availability for evening and weekend hours.

Required skills:

• Exceptional customer service abilities and interpersonal skills.
• Ability to address patron concerns and difficulties with tact, courtesy, and sound.
• Ability to communicate effectively with college students and to supervise student.
• Ability to work autonomously and successfully with limited direct daily supervision.
• Strong office and computer skills and the ability to learn new procedures.
• Reliability in performing daily tasks/duties as assigned.
• Ability to consider occasional assistance with coverage of other shifts (optional).
• Ability to lift 30 pounds.
• Exceptional level of attendance and dependability, including during inclement.

Requirements:

Minimum Qualifications:

• An Associate's degree or two years of college plus one (1) to two (2) years of relevant experience or the equivalent combination of education, experience, and maturity.
• One (1) year experience in a public services or customer service environment.

Preferred Qualifications:

• Bachelor's degree.
• Supervisory experience, preferably in a public services or customer service environment.
• Library Circulation Desk experience.
• Experience working with automated library computer systems and/or contemporary Interfaces.

Additional Information:

Hours: Monday through Thursday, 2:00 pm - 6:00 pm, with possible weekend and evening coverage - September through May. Monday through Thursday, 1:00 pm - 5:00 pm - June through August.

Position Type: Professional

Official Budget Title: Instructional Support Assistant

Campus Title: Circulation Supervisor

Department: Library

FTE: Part-time

Negotiating Unit: UUP

Salary Grade: SL-1

FLSA Status: Non-Exempt

The successful candidate must be authorized to work in the United States.