College Assistant - Office of Institutional Advancement and Communications

GENERAL DUTIES

• Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration.
• There is one Assignment Level for this position. All personnel perform related work. This specification describes typical assignments; related duties may be assigned as needed.
• Maximum tenure for any employee in this hourly position is 1040 hours per year.
• Performs routine clerical work; may answer and attend to telephone calls; maintain records, operate office machines (such as copier), sort and distribute mail, issue keys and identity cards, act as messenger, and perform related tasks as required.
• Types letters, memoranda, charts, and similar materials.
• Acts as cashier.
• Assists in statistical or research activities. May collect and compile data, code data for computer entry, perform data entry, and run computer reports.
• Performs clerical library work, such as sorting and shelving books, performing data entry into library systems, or binding books and periodicals.
• Assists in instructional programs, including tutoring and assisting students in areas such as reading and mathematics. May assist in speech and hearing therapy, provide musical accompaniment, and/or distribute and collect physical education equipment.
• Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.
• May operate computers, computer software, and other electronic equipment in performing assigned tasks.

CONTRACT TITLE

College Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

The Graduate Center of the City University of New York (CUNY) is the focal point for advanced teaching and research at CUNY, the nation's largest urban public university. With over 35 doctoral and master's programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center's commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni-who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City's intellectual and cultural life.

The Office of Institutional Advancement and Communications is seeking a College Assistant, who will support digital media and analytics under the supervision of the Director of Digital Media. The College Assistant will primarily focus on website analytics, reporting, and data analysis to help inform digital strategy for the institution.

This role is for 20 hours a week for a maximum of 1,040 hours per fiscal year.

Duties include but are not limited to:

• Pulls and compiles regular website analytics reports (monthly, semester, annually) using Google Analytics.
• Monitors Google Search Console for search performance trends and possible issues.
• Builds and maintains reporting dashboards on Looker Studio to help internal stakeholders understand website performance metrics.
• Conducts periodic website content audits, identifying low-traffic pages, outdated content, and broken links.
• Identifies trends in user behavior, search queries, and content performance.
• Assists with campaign tracking, when necessary.
• Prepares summaries of findings and recommendations.
• Collaborates with web, design, editorial, and other stakeholders to translate data insights into actionable items.
• Handles other special projects and related duties as assigned.

This is a hybrid role, and the incumbent will work on site and remotely. All full-time and part-time CUNY staff are expected to work in-person at their campus office 80% of their work time. This hybrid work schedule is subject to change.

MINIMUM QUALIFICATIONS

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

OTHER QUALIFICATIONS

Preferred Qualifications:

• Experience working with Google Analytics or similar analytics tools.
• Experience working with Looker Studio or similar dashboard tools.
• Familiarity working with data and spreadsheets, including organizing and summarizing findings.
• Familiarity with SEO.
• Ability to work independently, self-motivated, and able to prioritize tasks and projects.
• Strong communication skills.
• Well-organized and detail oriented.

COMPENSATION

$22.28 per hour

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Please click on "Apply Now" which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Please submit a resume and a cover letter in Word or PDF format.