"Computer Support Technician, Knoxville"

Job Description

The Computer Support Technician is responsible for maintaining, troubleshooting and repairing computer hardware, classroom technology, access control and any network related problems. Install new hardware, software upgrades and patches, network and phone cabling as required. Organizes Student Technical Assistants and works with other computer support staff as necessary to support technology. This position will has nonstandard work hours to meet the service needs of the LMU community.

Required Qualifications

*associate degree in computer science or related field; *two years repair and networking experience; or *any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been derived.

Job Duties

• promote the mission of Lincoln Memorial University to all faculty, staff, students and to the community at large;
• promote effective working relationships among faculty, staff, and students;
• participate on university committees;
• installs new equipment and software and upgrades as needed;
• maintains, troubleshoots, and repairs computer hardware and software to assist users;
• configures computers and peripheral hardware to established specifications;
• makes adjustments to specifications as needed by users;
• ensures appropriate phone connectivity is available as needed;
• installs and configures network printers;
• connects users to network;
• completes or assists in the completion of required institutional and program accreditation reports and other reports necessary for the operation and advancement of the University; and
• performs other duties as assigned.