"ERP System Support Specialist"

Job Details

Job Summary / Basic Function:

Job Summary: The ERP System Support Specialist’s responsibilities include, but are not limited to, assisting in the implementation, configuration, maintenance, monitoring, and support of integrated enterprise applications. The position works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt, staff position reporting to the Director of Enterprise Applications. This position will be paid by LSCO and will work primarily in Orange, TX at the LSCO campus.

Duties/Responsibilities:

• Receive and work incidents and service requests submitted by users for multiple applications
• Work on projects as designated by the Director of Enterprise Applications or as needed with other departments
• Configure, maintain, and support multiple applications
• Assign application security for multiple applications
• Work with third party vendors on configuration, integration, and data issues
• Configure Banner printers
• May be required to travel to work related conferences, in and out of state
• Performs other related tasks, as needed

Supported Applications include:

• Banner
• Self Service Banner
• DegreeWorks
• Argos
• FormFusion
• Intellecheck
• MAPS
• Operational Data Store (ODS)
• Banner Document Management (Xtender)
• Ellucian Experience
• Ellucian Ethos – Integration and Data Access
• Banner Access Management
• Ellucian Solution Manager
• UC4 Automic
• Axiom
• EDI Smart
• Starfish
• Parchment and E-transcripts
• TouchNet
• USAS
• MediCat
• National Student Clearinghouse
• Innosoft Fusion
• Tipasa

Minimum Qualifications:

• Minimum of two years’ experience in computer systems analysis, computer programming, networking, or supporting enterprise applications
• Excellent customer service skills
• Knowledge of Windows and UNIX operating systems
• Knowledge of networking
• Knowledge of SFTP and SSH
• Knowledge of SSO
• Knowledge of VPN
• Ability to work in a fast-paced environment with changing priorities

Preferred Qualifications:

• Associate degree with a major or course work in computer science or management information systems
• Experience with using a help desk ticketing application
• Experience with Ellucian Banner and related applications
• Experience with UC4 Automic job scheduler
• Experience with Evisions applications
• Experience with UNIX and/or PowerShell scripting
• Experience with Oracle SQL

Salary:

55,000-58,000

EEO Statement:

Lamar Institute of Technology is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation.

Notice of Availability of the Annual Security Report:

LIT’s Annual Security Report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f), 34 CFR 668.46). This report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the Institute will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in non-campus buildings or property owned or controlled by the Institute or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. If you would like to receive a paper copy of the Annual Security Report, you can stop by Lamar Institute of Technology, Eagles Nest, Room 128, at 855 East Lavaca, Beaumont, TX, 77705, or you can request that a copy be mailed to you by calling 409-839-2032 or emailing titleix@lit.edu.

Security Sensitive Statement:

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Quick Link:

https://jobs.lit.edu/postings/2581

Open Date:

07/07/2025

Open Until Filled:

No