"Data Control Clerk I"

Position Summary

Rutgers, The State University of New Jersey is seeking a Data Control Clerk I for the Quality Improvement Department within Rutgers University Behavioral Health Care.

The primary purpose of the Data Control Clerk I position is for data entry, filing and distribution of Quality Improvement Department information. Provides administrative and general office support as required.

Among the key duties of this position are the following:

• Oversees and coordinates the gathering and input of all pertinent data as necessary for accurate and proper completion of publications, project reports, adhering to instructions, guidelines and prescribed format.
• Supports the operations of the Quality Improvement Department by photocopying, scanning, filing, creating, distributing and data entry of various forms into a database and/or spreadsheet, including but not limited to clinical incident reports, chart reviews, satisfaction surveys and staff surveys.
• Provides administrative support to the Patient Advocate Consumer Complaints program by supporting goals and objectives of the UBHC.
• Provides support to Quality Improvement efforts across UBHC programs.
• Answers and triages telephone calls in a prompt, polite and professional manner.
• Processes internal and external mail for the Quality Improvement Department.
• Orders and maintains all office supplies for staff on-site and off-site.
• Provides administrative and general office services.

Minimum Education and Experience

Three (3) years prior clerical experience, including knowledge of Microsoft Office programs used by the department.

Physical Demands and Work Environment

PHYSICAL DEMANDS: Position requires moderate physical effort: lift/carry up to 25 lbs. Frequent prolonged sitting. Frequent talking and listening. Frequently walks, bends and lifts.

WORK ENVIRONMENT: Moderate noise (examples: business office with computers and printers, light traffic).