Dining Operations Associate - STACKS
Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.
Responsibilities
- Serves as first point of contact, greets customers and assists guests with entry or any other needs
- Utilizes assigned systems and restocks supplies
- Communicates customer requests or concerns to management
- Maintains awareness of daily menu items and meal plans
- Maintains a clean, sanitary and organized work environment at all times
- Ensures food quality, including tasting food for quality control
- Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
- Set up, break down, and cleaning of beverage equipment
- Cleans and sanitizes tables, chairs and service stations
- Fulfillment and distribution of mobile orders in a timely manner
- Supports location leadership with tasks as needed
- Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
- May serve food from assigned station, location, and/or as assigned
Required Qualifications
Educational Requirements: High school diploma or equivalent
Required Experience: None, on the job training provided
Preferred Qualifications
Preferred Experience: Previous customer service experience in retail, food service or restaurant location
Proposed Salary
The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more!
Knowledge, Skills, & Abilities
ABILITIES: Able to maintain a neat and professional appearance; Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE: Knowledge of food service terminology; Knowledge of cleaning and sanitation regulations and food handling procedures
SKILLS: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite); Strong attention to detail and follow up skills; Strong customer service skills and phone and e-mail etiquette
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