"Director, Employee Relations"

Director, Employee Relations

Company:
Salt Lake Community College

Category:
Human Resources

Type:
Full-Time

Salary: $102,632.49 - $111,557.06 Annually

Location: Taylorsville Campus, UT

Job Type: Exempt Full Time

Job Number: 202500510

Division: Business Services

Closing Date: Continuous

FLSA
Exempt

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

At Salt Lake Community College SLCC, we value our people and strive to be a great place to work. The People & Workplace Culture (PWC) team is seeking a strategic and communicative leader to serve as our next Director of Employee Relations. This role is essential in fostering a positive and collaborative workplace culture across the College.

The Director of Employee Relations leads a team of professionals who support employees and supervisors across SLCC. This role involves resolving complex and sensitive employee and labor relations issues, advising leadership, and ensuring alignment of policies and practices with the College's strategic goals. The Director will also play a key role in shaping long-term PWC programs and initiatives.
This position is at will.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Essential Duties & Responsibilities

Employee Relations

• Investigate employee misconduct and policy violations.
• Lead thorough and objective investigations in compliance with laws and policies.
• Manage disciplinary processes, documentation, and communications.
• Maintain confidential records and advise on workplace matters.
• Update policies, procedures, and handbooks related to employment.

Consultation & Coaching

• Provide guidance to supervisors on performance management and conflict resolution.
• Facilitate mediation and meetings to resolve workplace issues.
• Support grievance processes and informal resolutions.
• Coach individuals and teams on effective workplace practices.

Leadership

• Lead and mentor the Employee Relations and EEO/Title IX.
• Model and promote a positive workplace culture.
• Oversee training, quality assurance, delegation, coaching, and performance evaluations.
• Ensure excellent customer service across the College community.

Collaboration & Support

• Partner with other PWC team members to achieve departmental goals.
• Other duties as assigned.

Knowledge Skills & Abilities

• Ability to lead a team and execute strategic programs, practices, and priorities.
• Possess leadership ability, strong communication and management skills and the ability to work well with employees at all levels of the institution.
• Ability to model and utilize effective communications skills in changing behavior and remedying concerns.
• Ability to maintain confidentiality and integrity.
• Understanding of employee relations management including human resources and labor relations.
• Ability to interpret, advise, develop, and enforce PWC Policies and Procedures.
• Knowledge of organization management theory and practice.
• A broad knowledge of disability and employment laws and terms, both federal and state.
• Excellent case management skills and the effective use of technology to support the tracking and effective resolution of employee concerns.
• Excellent communication skills including interpersonal, public speaking and training skills.
• Excellent organizational skills.
• Ability to use effective communication skills, coaching, evaluative procedures, and conflict management, in dealing with employee/supervisory issues.
• Ability to deftly manage and navigate difficult situations.
• Excellent human relations skills, ability to understand human behavior, influence change, and reason with people who are having difficulty.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Minimum qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Five (5) years of experience as a direct supervisor or manager (part-time and full-time considered).
• Demonstrated experience in employee relations, conflict resolution, and performance management.
• Strong understanding of federal and state employment laws, including ADA, FMLA, and Title VII.
• Proven ability to manage sensitive and complex employee relations issues with discretion and professionalism.
• Excellent written and verbal communication skills.
• Strong organizational and case management skills.

Preferred Qualifications

• Master's degree in Human Resources, Labor Relations, Public Administration, or a related field.
• Experience in higher education or public sector organizations.
• Certification in HR (e.g., SHRM-SCP, SPHR).
• Formal training in mediation or conflict resolution.
• Experience with collective bargaining agreements and union environments.
• Familiarity with case management systems and HRIS platforms.
• Bilingual or multilingual abilities.

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