"Employment Process I-9 Clerk Intermediate Associate"

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers.

Reporting to the Employment Process Supervisor, the EPC-I9 Intermediate Associate serves as a critical member of the Employment Processing Team. You will provide support for your assigned Regional I-9 Center and process all I-9 paperwork for university employees.

Work Locations: You are 100% on-site in Ann Arbor, MI. Student Activities Building (Central Campus), and Pierpont Commons (North Campus).

Please Note: Visa sponsorship is not available for this position.

• Provide 100% on-site, customer-facing services for I-9 and MCard processing during an 8 am - 5 pm working schedule, and for peak I-9 processing assistance.
• Process I-9 paperwork for new and existing employees.
• Process I-9 recertification, e-Verifications, remote I-9s, reciprocal I-9s.
• Use HR information management systems such as eRecruit and Mpathways, in addition to ticketing software such as TeamDynamix (TDX).
• Monitor front door screening and entrance at the Shared Services Center and maintain visitor sign-in sheets (1 location).
• The EPC-I9 Intermediate Associate may need to provide I-9 processing coverage to other regional I-9 sites across campus and may need to be available during the University of Michigan's Season Day Period (Dec. 26th to Dec. 31st) to complete critical employment transactions.

Required Qualifications: High school diploma or equivalent, 1+ years of experience providing customer service, Intermediate level proficiency with data entry and computer skills, 1+ years of experience with business software solutions.

The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process.