Enrollment Registrar Coordinator

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

Reporting to the Associate Registrar, the Enrollment Registrar Coordinator will provide operational support to the college's registration operations. The Coordinator assists with the operation of the Registration lab and updating of student records including directory information and academic records. The Coordinator will help with the ongoing coordination of the student check-in system collaborating with IT on behalf of Enrollment Management. The Coordinator will also assist with the implementation of various registration effectiveness initiatives.

The Coordinator advises students of academic and administrative requirements that impact registration; communicates and explains academic policies and procedures; provides information to prospective and enrolled students in registration and records related areas. Maintains compliance with established record release procedures, including the Family Rights and Privacy Act (FERPA). Collaborates with other College and University offices to assist with resolutions of student registration and record problems.

QUALIFICATIONS

Bachelor's Degree required.

PREFERRED QUALIFICATIONS

• Strong written, interpersonal, technical, organizational and problem-solving skills.
• Knowledge and experience in PeopleSoft (CUNYfirst) or similar system.
• Experience in using DegreeWorks or similar systems.
• Experience in running and/or developing queries using PeopleSoft and MS Excel.

CUNY TITLE OVERVIEW

Provides operational support for registration operations.

• Provides advice on academic and administrative registration requirements
• Interprets and communicates academic, registration and enrollment policies and procedures
• Assists with registration and provides information to prospective and enrolled students in registration and records-related areas
• Complies, generates, and updates various reports, catalogs, and inventories
• Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
• Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems
• May participate in activities related to course scheduling and maintaining course databases
• May monitor and revise the content of web pages and other communication materials
• Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt