Enrollment Registrar Coordinator - Office of the Registrar

POSITION DETAILS

The Enrollment Registrar Coordinator will report to the Enrollment Registrar Director.

In addition to the CUNY Title Overview, the Enrollment Registrar Coordinator will be responsible for the following duties:

Responsible for the National Student Clearinghouse (NSC) reporting, including error resolution and compliance, data validation, and accuracy of student records submitted to the NSC.
Resolves student registration issues, assist with registration, responds to student tickets, occasionally serves in a frontline support role, and maintains accurate student records.
Provides support with degree audits and DegreeWorks to verify that applicants have met all degree requirements and communicates any deficiencies with applicants and relevant departments.
Collaborates with the catalog team to ensure timely and accurate updates to the College Catalog.

QUALIFICATIONS

Bachelor’s degree required.

Work experience in a college’s Registrar Office or in an Academic Department

Provides operational support for registration operations.

Provides advice on academic and administrative registration requirements
Interprets and communicates academic, registration and enrollment policies and procedures
Assists with registration and provides information to prospective and enrolled students in registration and records-related areas
Complies, generates, and updates various reports, catalogs, and inventories
Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems
May participate in activities related to course scheduling and maintaining course databases
May monitor and revise the content of web pages and other communication materials
Performs related duties as assigned.

Assistant to HEO

Non-exempt