"Financial Teller II"

Financial Teller II

Company: Villanova University

Job Location: Villanova, 19085

Category: Bursar and Student Accounts

Type: Full-Time

Posting Number: 20260021S

Location: Villanova, PA

Work Schedule: full-time/12-months

Department: 433-Bursar's Office

Position Summary

Why work at Villanova?

• Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum.

Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more

Reporting to the Associate Bursar, the Financial Teller II is a front-facing, customer service-oriented position and is responsible for most of the cash flow for the University. Duties include processing student payments, dispensing cash advances and petty cash replenishments, verifying and inputting departmental deposits, completing and balancing daily bank deposits, reconciling the cash vault, assisting with the Student Health Insurance process, and auditing cash and Zelle travel advance returns for the Controller's Office.

Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values

Duties and Responsibilities

• Accurately process and reconcile student payments made by cash, check, and wire.
• Duties include timely and accurately scanning all checks received for bank deposit; processing the daily feed to the Controller's Office; and accurately reconciling one's personal cash drawer, disbursements, and bank deposits daily. This position is also responsible for submitting Form 8300 to the IRS for any cash payments of more than $10,000 USD.
• Audit functions: Complete various audit functions assigned to the Bursar's Office including but not limited to Zelle transactions, petty cash transactions and account closures, Travel Advances (whether through cash or Zelle), and the Office of Student Involvement cash/Zelle transactions.
• Answer payment-related questions from students, families, and University staff via walk-in, phone, and email.
• Upload the electronic bill payment (NACHA) file from the University's Billing Platform to the University's Bank each day and reconcile the file to the bank deposit and to student accounts.
• Special projects as assigned. Assist the Bursar, Associate Bursar, and Billing and Customer Service Manager with projects that require attention to detail to the process, as often the projects can lead to new procedures.
• Upload and maintain the Student Health Insurance population, add and remove insurance charges on student accounts, update and maintain student data in the United Healthcare system, and assist with answering insurance-related questions from students, families, and staff.
• Reconcile the cash vault at least once a week. This includes incorporating departmental cash deposits into the vault (e.g., from the Wildcard Office, Inn at Villanova, etc.).
• Process cash deposits for armored car pickup. Verify currency and coin delivered by armored carriers.
• Ensure that all vaults are locked, and the vault room door is secured at the end of the business day.
• Complete the month-end feed process, reconcile and replenish all teller cash drawers, and reconcile the cash vault after month-end is complete.
• Update the Financial Teller Procedure/Policy Manual and the Bursar's Office forms when needed. Complete un-fed deposit report.
• Private scholarships: Apply the scholarships to the student accounts, scan the documentation, and store in shared file. Assist when needed regarding return of funds to the scholarship provider.
• Accurately process and distribute departmental petty cash replenishments and cash advances. Ensure that any cash advance is approved by the Controller's Office prior to distribution.
• Duties include depositing the return for all or part of an advance; reconcile and audit the return of departmental cash and Zelle advances; and reconcile and close departmental petty cash accounts when required by the Controller's Office
• Upload office bills into the university payment system and confirm payment of bills presented to Bursar's Office.

Minimum Qualifications

Formal Education:

• High school diploma or equivalent.

Specific Job Knowledge:

• Knowledge in cash handling;comfortable responsibly handling large volumes of cash and checks.
• Experience in University or other services-oriented environments.
• Basic math and accounting skills.

Work Experience:

• 2+ years' experience in a customer services environment handling cash receipts or related duties.

Work Skills:

• Excellent oral and written communication skills required to work with customers.
• Ability to interact well with all people (students, families, faculty, and staff).
• Strong organizational skills and attention to detail.
• Strong time management skills and an ability to prioritize tasks.

Equipment Knowledge:

• Experience operating personal computers.
• Knowledge of basic office software and standard office equipment.

Physical Requirements and/or Unusual Work Hours

• Able to lift small boxes weighing up to 25 pounds.

Salary Posting Information

This position falls within hourly grade 10 and the range for this position is $23.51-24.78/hr. The final salary will be determined with consideration of several factors including the selected candidate's qualifications, department budget availability, market data, and internal equity.

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