"Front Desk Specialist"

Front Desk Specialist

Posted: 01-Feb-26

Location: Charlotte, North Carolina

Categories:

• Other Staff/Administrative
• Staff/Administrative

Internal Number: 66170

Position Number: 000474

Department: Human Resources (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

Responsible for handling HR front office reception and administration for a high-volume team.

This role will assist visitors and callers with a variety of HR inquiries, responding to general inquiries in a very customer-friendly manner. Proficiency with Microsoft Office products (Word, Excel, etc.) and Google Suite (Docs, Sheets, Slides) is required. Will also collect and distribute mail, daily.

Minimum Experience / Education:

Required Minimum Qualifications:

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Preferred Education Skills and Experience:

• Previous work experience in a human resources office or a field where building relationships with clientele and helping to navigate challenging situations in a very public-facing position is strongly preferred.
• The successful candidate will have solid problem-solving skills, conflict resolution skills, with ability to show empathy in high-stress situations.
• Microsoft and Google Suite intermediate experience preferred; with very strong oral and written communication skills, combined with strong customer service orientation.
• A demonstrated ability to perform multiple assignments efficiently and effectively in a fast-paced work environment such as assisting with scheduling, correspondence, and other executive-level tasks is also strongly preferred.
• Familiarity with BANNER and 49'er Mart preferred.