"IT Support Technician I"

Job Details

Extended Job Title: IT Support Technician I

Position Description: The IT Support Technician I’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.

Requisition ID: 41474BR

Optional Attachments: Other Documents Supporting Qualifications

Travel Required: Up to 25%

Pay Grade Maximum: Salary commensurate with education, experience and/or skills.

Major/Essential Functions:

• Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
• Troubleshoots primarily hardware, some software, or some system problems.
• Performs technical duties necessary for department or unit business operations.
• Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.

Grant Funded?: No

Pay Grade Minimum: Salary commensurate with education, experience and/or skills.

Pay Basis: Hourly

Work Location: Lubbock

Preferred Qualifications:

Training in fundamental hardware and software support through education or experience.

Department: ITSC PC Support Lbk

Required Attachments: Cover Letter, Resume / CV

Job Type: Full Time

Pay Statement: Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift: Day

EEO Statement: All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications: Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.

Does this position work in a research laboratory?: No

Navy Enlisted Classification Code: CTT, IT

Army Military Occupational Specialty Code: 25B, 255A

Air Force Specialty Code: 3D1X1, 3D1X2

Marine Military Occupational Specialty Code: 0651, 6694

Jeanne Clery Act: The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.