"Library Technology Coordinator (Part-Time)"

Position Summary

Indiana Tech offers both campus-based, online, and blended learning. The Library Technology Coordinator performs various support tasks with excellent customer service skills to undergraduate and graduate students, faculty, and staff at McMillen Library on the Fort Wayne campus. This is a part-time 24-28 hours per week, set schedule position with afternoon-evening shifts. The choice of working weeknights can be flexible.

Essential Duties & Responsibilities

• Administer and maintain library licensed products
• Troubleshoot technical problems related to subscribed resources
• Update information on library website as needed
• Update and maintain Springshare applications (LibGuides, LibAnswers, LibChat, LibWizard, Reference Analytics)
• Provide reference services to McMillen Library patrons, including chat coverage
• Utilize an automated circulation system (FOLIO)
• Provide basic technical support and training for all users in the areas of copiers/printers, computer workstations, and Wi-Fi
• Supervise McMillen Library’s student workers during shifts
• Assist with library programming and projects as assigned
• Record patron interactions in the library’s reference analytics software
• Complete other duties as assigned

Qualifications

• Bachelor’s degree required
• 1+ year of working with technology in libraries is preferred
• Ability to work as a team and independently
• Strong verbal and written communication skills
• Excellent customer service skills

Working Conditions

Work is normally performed in a typical interior/office work environment.

*Application materials must include a cover letter and resume. The position remains open until filled; a review of candidates will commence as application materials are received.