"LSS Administrative Specialist"

SUMMARY OF RESPONSIBILITIES

The Learning Services Support Program provides a comprehensive support program for qualified students with documented learning disabilities. The purpose of LSS is to provide individually tailored support services to students in order to enable them to be academically successful. This purpose is accomplished by providing students with 504, tutorial, testing and other academic support services delivered by professional and specially trained staff.

Responsibilities include:

• Following all Schreiner University Policies and Procedures
• Greeting and providing excellent customer service and assisting all clients.
• Working with the LSS Program Coordinator, students and tutors in assisting with electronic textbooks.
• Assisting with the coordination and scheduling of testing accommodation services in collaboration with students and professors.
• Explaining, processing and building files on all 504 student paperwork.
• Assisting with maintenance of various records such as bi-weekly tutor timecards and live documents.
• Creating various databases, reports, memorandums, correspondence, spreadsheets and using Schreiner Insight.
• Utilizing JRM, work with the director and staff to recruit potential new students to the LSS program.
• Setting up, attending and assisting during tutor trainings, Delta Alpha Pi meetings, the induction ceremony and the LSS Honors Luncheon.
• Keeping track of all academic schedules and calendars.
• Working with SU Volunteer Services by scheduling, coordinating and training adult testing volunteers.
• Coordinate testing services with the nursing program and Spanish Placement testing.
• Assisting with and, at times, overseeing the facilitation of the LSS “Focus Lab”.
• Cell Phone Usage: We recognize that mobile devices can enhance productivity and connectivity. However, employees are expected to use personal cell phones responsibly during work hours...

ESSENTIAL FUNCTIONS

• Confidentiality: Maintain the highest level of confidentiality...
• Communications: Greet guests...
• E-Books: Assist LSS Program Coordinator...
• Testing Accommodations: All students who are 504 or in the LSS program...
• 504 Accommodations: Students with disabilities...
• Recordkeeping: Maintains records of 504 applications...
• Technology Information Platforms: Familiar with Word...
• Physical Assistance: Setting up snacks...
• Delta Alpha Pi Honor Society: Keeping all professional records...
• Counseling Students/Parents: Only licensed...
• Summer Bridge Program: Assist with implementation...
• Educational Materials: Keeping inventory...
• New LSS student recruitment: In collaboration...
• Other duties as assigned by the Assistant Director of Learning Support Service

JOB QUALIFICATIONS

High school diploma or equivalent required.

A minimum of 2 to 4 years relevant experience in university operating procedures and in post-secondary education preferred.

• An understanding of HR and payroll terminology helpful.
• Intermediate to expert level proficiency in MS Word, Excel, PowerPoint and Outlook.
• Type a minimum of 60 words per minute.
• Must present professional presence and dress accordingly.
• Exceptional interpersonal, written and communication skills.
• Ability to identify and change priorities quickly with professionalism and grace.
• Ability to compose correspondence and produce reports in a timely manner.
• Strong organizational skills with accuracy and attention to detail.
• Ability to use sound judgment, maturity and responsibility when dealing with a variety of persons in a public relations capacity and confidential matters.
• Ability to remain cool under pressure or in the face of unpleasant circumstances.
• Familiarity and expertise with general office equipment

WORK SCHEDULE

8:00 am – 5:00 pm with potential weekends.
Employees are expected to arrive and be ready to work at the scheduled start time, including returning on time from breaks or meals unless prior arrangements have been made with the Assistant Director.