Question 1

What are the basic and preferred qualifications for the Manager of Student Communications role?

Accepted Answer

The basic qualifications include a Bachelor's degree and a minimum of 3 years' experience in communications . Additional qualifications feature knowledge of CRM systems like Salesforce and email platforms like Marketing Cloud , exceptional written, verbal, and editorial skills , strong organizational and project management abilities, and proven stakeholder collaboration. Creativity and audience-targeted communications experience are highly valued. Prepare your application with our free resume template and guide to writing a winning academic CV . 📚

Question 2

What is the salary range and benefits for this Harvard staff position?

Accepted Answer

The salary range is $70,000-$90,000 annual (Salary Grade 056). Harvard offers comprehensive benefits including generous paid time off, medical/dental/vision insurance from day one, retirement plans with contributions, wellbeing resources, professional development like tuition assistance, and commuter perks. View full details on Harvard's university salaries and administration jobs pages. 💰

Question 3

Does Harvard provide visa sponsorship for the Manager of Student Communications job?

Accepted Answer

No, Harvard University is unable to provide visa sponsorship for this position. Candidates must have the right to work in the US. Check higher ed jobs for similar US-based opportunities or explore administration jobs . 🛂

Question 4

What are the key responsibilities of the Student Communications Manager?

Accepted Answer

Key duties include stakeholder management , developing a student-centered communication strategy , exercising editorial governance over emails/texts/web content, managing a master communications calendar, leading cross-functional projects, content development, channel optimization, training staff, and using data for continuous improvement. Focus on enrollment, persistence, and retention in the Division of Continuing Education . 📧

Question 5

What is the work format, location, and application process for this role?

Accepted Answer

Position is hybrid in Cambridge, MA with a minimum of 2 days/week on campus (35 hours/week, Mon-Fri 9-5pm). A cover letter is required ; apply via Harvard's portal. Pre-employment screening includes identity and education verification. All offers from FAS HR. Use our free cover letter template and monitor admin jobs . 🏢

Question 6

What skills in CRM and communication tools are needed?

Accepted Answer

Experience with CRM (Salesforce preferred) and email/messaging platforms (Marketing Cloud preferred) is key for building/deploying campaigns, audience selection, and compliance. Strong project management for calendars and workflows. Explore employer branding tips for higher ed comms roles. 🔧

Manager of Student Communications

Harvard University

Cambridge

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