Network Navigator

Position Summary

The Fleischhacker Center for Ethical Leadership in Action at the College of Saint Benedict (CSB) and Saint John's University (SJU) invites applications for a full-time (1.0 FTE), benefit-eligible position of Network Navigator.

Why Join Us?

The College of Saint Benedict and Saint John's University offer a competitive and comprehensive benefits package for full-time employees, including:

• Health, Dental, and Vision Insurance
• 18 Paid Holidays Annually
• Generous Vacation and Sick Leave
• Life and Long-Term Disability Insurance
• Tuition Remission for Eligible Dependents
• Employer Contributions to a Retirement Plan
• Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more

Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.

To learn more about our benefits, visit mycsbsju.edu/jobs.

The Network Navigator is responsible for the strategic management of volunteer-based mentorship and networking programs that connect the College of Saint Benedict (CSB) and Saint John's University (SJU) students with alumnae/i and community professionals. This role develops, manages, and evaluates programs (one time, episodic, long term, and skills based) focused on networking and mentorship experiences for students.

In addition, the Network Navigator plans and hosts special events that build student skills in the areas of networking and career readiness. This position ensures students have access to networking and mentorship experiences that align with the True North Journey's (CSB and SJU's signature four-year experience) educational and career development goals, fostering meaningful relationships that enhance student success and community engagement.

Institutional Inclusion Visioning Statement

The College of Saint Benedict (CSB) and Saint John's University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.

CSB and SJU offer competitive salaries and a comprehensive benefits program. For further information regarding our institutions, visit CSBSJU.

Responsibilities

Volunteer Program Management (40%)

• Develop a signature mentorship program for alumnae/i to mentor students.
• Manage program budgets according to institutional and program priorities.
• Maintain program records and data using best practices in volunteer program data management.
• Utilize CSB and SJU's alumnae/i's CRM database to track all mentor data, including applications, training history, matching success, and participation metrics.
• Track and analyze key performance indicators, such as mentor recruitment and retention, student satisfaction, and self-reported impact on student career readiness.
• Supervise part-time student employees supporting the volunteer management program.
• Partner with the True North Journey team to create educational and promotional content (i.e. video, visual, and written tools and educational materials) for partners and students related to career development.

Recruitment and Engagement Specialist (40%)

• Develop volunteer position descriptions based on needs assessments and identified engagement opportunities.
• Strategize and execute effective recruitment campaigns to attract alumni/ae and community members with diverse professional backgrounds to serve as mentors.
• Provide orientation, training, coaching, and ongoing supervision to volunteers throughout their terms of service.
• Offer feedback, conduct evaluations and exit interviews, and identify future engagement opportunities to enhance the volunteer experience and retention.
• Celebrate volunteer success stories and outcomes in coordinated recognition efforts with campus partners in marketing and communications and the partners in mission team.

Event and Experience Planning (20%)

• Plan and deliver networking and mentorship-focused events where students learn and practice networking skills and are introduced to potential mentors for long-term relationships. Collaborate with campus partners to provide special events and learning opportunities that support career readiness skills, networking and professional development in students, as well as engaging community partners.
• Provide program management support and leadership at the annual True North Journey conference day.

Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree.
• Experience managing volunteers, or similar transferable skills.
• Proficiency with standard office productivity tools or the ability to quickly learn required software applications.
• Effective oral and written communication skills, with the ability to engage a variety of audiences through individual meetings, group presentations, and digital content.
• Strong interpersonal relations skills to positively interact with a variety of constituents.
• Demonstrated problem-solving skills.
• Exceptional organizational skills and attention to detail.
• Proven experience in building and managing mutually beneficial relationships.
• Demonstrated creativity in developing innovative, student-centered engagement strategies that are responsive to a broad range of backgrounds, perspectives, and needs.

Physical Requirements

• Requires working at a computer for extended periods, including typing, reading from a screen, and using various software programs essential for the role.
• Occasionally required to lift or move items up to 25-30 pounds.

Travel Requirements

• Regular travel between the campuses of the College of Saint Benedict and Saint John's University.
• Occasional travel to support events and programming.