Office Clerk II, Registration and Records

Company Description

Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites.

Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC's mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.

Job Description

Job Functions

Student support

• Assist students in person, by phone, and email with registration, graduation, and course-related questions.
• Process registrations, drops/adds, withdrawals, enrollment verifications, and transcript requests.

Clerical and data entry

• Enter student data in MCC's student information system (e.g., registration, address changes, grade changes, verifications).
• Respond to student and faculty emails; answer calls through the office's shared phone queue.

Operational support

• Support College Now, Workforce Development, and cross-registration processes.
• Help maintain the master schedule and assist with graduation tasks.
• Available for occasional evening and Saturday work during peak times.

MCC Expectations

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth, which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements

Required Qualifications

Must currently hold the Monroe County civil service title of Office Clerk II or be reachable on the current eligible list for this title or meet the below minimum requirements for a temporary appointment, if offered; Graduation from high school or possession of an equivalency diploma, plus EITHER: (A) Graduation with an Associate's degree or successful completion of at least sixty (60) credit hours from a college or university; OR, (B) Two (2) years paid full-time or its part-time equivalent office clerical or secretarial experience*; OR, (C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above. Must be a Monroe County Resident. *Experience as a Teller, Cashier or Sales Clerk will not be considered appropriate experience for the purposes of these minimum qualifications.

NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

SPECIAL REQUIREMENT: If you are appointed, you will be required to possess a valid license to operate a motor vehicle in New York State or otherwise demonstrate your capacity to meet the transportation needs of the position.

Preferred Qualifications

• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information

Job Type: Support Staff, Full-time, Temporary. There is an Open-Competitive & Promotional Exam scheduled for this title on: 5/3/2025. The successful candidate will be hired temporarily until the Certified List is established. Hours: 8:45 a.m.- 4:45 p.m. Salary: $39,797.72 per year. Eligible for an increment increase at 6 months. Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry-level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role. MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy. Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis. Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice Non-Discrimination

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