Patrol Officer

University of Essex - Estates and Campus Services - Security

Location: Colchester

Salary: £26,255 per annum plus £2500 Shift allowance

Hours: Full Time

Contract Type: Permanent

Placed On: 25th July 2025

Closes: 29th September 2025

Duties of the Role: This post will involve ensuring the welfare, safety and security of a diverse campus population, undertaking a wide range of duties within the University Campus and externally to University owned and administered properties. Responsibilities will include responding to enquiries in person, by phone or email, liaising with other University Sections, providing first aid, mental health support and pastoral care to students and staff, attending emergency situations, fire alarm activation and evacuations, dealing with conflict situations and patrolling and securing the University campus.

Skills and qualifications required: The successful candidate will have a first aid qualification, training in mental health first aid and training in conflict management and physical intervention, or will be willing to undergo training in order to achieve these qualifications and requirements. You will ideally have previous experience of providing a security and welfare support service, have experience in working in a customer focused environment, be able to remain calm and professional under pressure and you will have the ability to deal with conflict situations with confidence. Basic computer skills, good negotiation skills and excellent attention to detail are essential for this post. Due to the nature of the work, this appointment is subject to an enhanced DBS check. At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place. To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here. Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.