"School Operations Manager"

Role Summary

The Operations Manager is a central role to the School of Engineering within the College of Engineering & Physical Sciences (EPS) for the day to day running of the School. The post-holder is responsible for the School’s Professional Services Operations Hub and ensures that administrative support and leadership is delivered in an effective, efficient, responsive and professional manner supporting across the broad spectrum of the School’s activities. The post-holder will support the Head of School, Head of Operations and School Senior Management Team (SMT) on a day-to-day basis to facilitate the strategic direction of the School.

You will set and uphold excellent standards of work and bring the team together to provide the best possible service for the smooth running of the School. You will also support and lead on cross-School strategies, processes and initiatives ensuring that the School’s ambitions are supported by appropriate systems, processes and resources.

The post holder is expected to have knowledge of the significant challenges and opportunities in the Higher Education sector, an understanding of good practice in delivering professional administration and financial support and the ability to balance academic considerations and wider drivers and priorities.

The post holder will report into the School Head of Operations with close links to academic leads and members of the College Operations Team. The post holder will deputise for the Head of Operations.

Main Duties

Strategic

• Support the Head of School and Head of Operations in preparing and developing the School's strategic plan and monitoring progress towards aims and objectives (e.g. Compact process, College 5-year plans, expenditure projections and options appraisals).
• Working with the Head of School and Head of Operations in identifying School strategic priorities and how they map to College and University strategic priorities.
• Work with the School Heads of Operations/Operations Managers implementing best practice and consistency of approach across all administrative areas, identifying areas requiring development and improvement.
• Establish and maintain effective working relationships with Heads of Services & key College Business Partners (Infrastructure and Facilities, Education Services and Support, Human Resources, Finance, IT, Marketing and Communications, and Planning).

Required Knowledge, Skills, Qualifications, Experience

• First degree or equivalent along with professional training or demonstrable experience normally associated with this level of qualification
• Significant administrative experience.
• Demonstrable people and financial management experience including setting and monitoring spend against budgets.
• Experience of sourcing information, particularly through electronic sources, to inform and support reporting for strategic planning and/or business cases.

Informal enquiries to Ali Wright, email: a.j.wright.1@bham.ac.uk

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.