"PAYMENT SERVICES COORDINATOR, Procure to Pay (P2P)"

PAYMENT SERVICES COORDINATOR, Procure to Pay (P2P)

Category: Charles River Campus --> Professional

Job Location: BOSTON, MA, United States

Tracking Code: 2650098680130

Posted Date: 1/30/2026

Salary Grade: Grade 46

Expected Hiring Range: $48,100.00 - $58,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type: Full-Time/Regular

The Payment Services Coordinator is a key member of the Procure to Pay (P2P) team at Boston University. Reporting to the Assistant Director of Disbursement Processing, the Payment Services Coordinator is responsible for the daily review and preparation of disbursements, subaward disbursements and 20% of manual purchase order invoices for entry into SAP. The Payment Services Coordinator is empowered with autonomy to make independent decisions and apply business sound judgement based acquired knowledge and training and are expected to confer with peers and escalate to supervisors in especially ambiguous situations. Major duties of this position include:

• Expands BU Customer Relationships
  • Promotes the P2P structure across BU by supporting the delivery of seamless customer and supplier experience to foster compliance with BU policy internal and external federal/state regulatory controls.
  • Reconciles, triages and fields inquiries pertaining to aging vendor accounts. This will include researching items in SAP, Ariba, Paymode, OnBase and other tools, as necessary.
• Drives Operational Excellence.
  • Provides a high level of professional customer service to internal and external constituents within the Financial Affairs Customer Service Portal.
  • Uses independent and critical thinking to resolve issues according to training and experience.

Required Skills:

• 0-2 years of direct experience in Procure to Pay generally and/or P2P-related Shared Services activities specifically with an emphasis on customer service.
• Working knowledge of operations pertaining to the procurement function.
• Use of Excel and other Microsoft Office tools is required to provide transparency on balances while communicating with vendors professionally.
• Experience working with and supervising one or more team members.
• Experience with relationship-building and communication skills.
• Demonstrated strong analytical and critical thinking skills.
• Ability to work optimally and collaboratively in a small, collegial team environment.
• Self-motivated, proactive, intellectually curious.

Preferred Skills: Higher education experience

Benefits/Other Information:
Boston University's generous benefits package includes health, dental, life insurance, and paid time off! Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at https://www.bu.edu/hr/employee-resources/benefits/.

The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.

For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities.

Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager, Payment Services Coordinator'.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.