Product and Research Manager

Company: Harvard University

Job Location: Cambridge, 02138

Category: Libraries

Type: Full-Time

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Law School? Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you'll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger.

The Harvard Library Innovation Lab (LIL) seeks a Product and Research Manager to help us build tools and communities for open knowledge. Located at the Harvard Law Library, LIL is a fun and collaborative lab with a broad mission focused on re-envisioning how knowledge is created, preserved, and accessed. Please visit our website at https://lil.law.harvard.edu/ to get a sense of our current projects and activities.

LIL's projects can range from large to small and can bring immediate benefit or prototype the future. Passion and creativity are required, as well as the ability to work collaboratively on long-term and short-term projects with a great team.

Our work is open-source and openly available, with an eye to broad public interest impact. All of our team members participate in choosing and pursuing our research direction, and we welcome applicants with a strong sense of how they seek to make an impact through our work.

As Product and Research Manager, you will:

• Serve as product owner for a portfolio of research and development projects on multiple substantive topics.
• Work with the Product and Research Director, engineering team, and researchers in the lab to prioritize efforts across a range of projects.
• Participate in user outreach and community development for LIL projects, including social media, blog posts, promoting platforms to potential partners, and coordinating symposiums or workshops.
• Support and represent projects as an ambassador to LIL's project partners.
• Provide tier-two product support in collaboration with the Support Coordinator's frontline support.
• Report on user engagement and usage statistics to identify opportunities for enhancements to platform.
• Draft product briefs to capture objectives, establish success criteria, and identify risks.
• Run business analyses to define existing markets and quantify opportunity costs in addressing them.

Qualifications

Basic Qualifications: Minimum of two years' post-secondary education or relevant work experience

Additional Qualifications and Skills: We are looking for people who have: Passion for libraries and the future of information architecture and civic technology; A desire to share work and explore ideas in public settings, including presentations, scholarly seminars at Harvard, and posting to the Lab's blog; Experience with the full life cycle of product development, from exploration to design to implementation to iteration

Additional Information: This is a two-year term appointment with potential for renewal, subject to funding and departmental need. Standard Hours/Schedule: Full-Time. Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position. Pre-Employment Screening: Identity, Education. This position is open to either remote applicants, or in-person applicants with a hybrid schedule. Remote work is permitted for applicants living more than 50 miles from Harvard campus, based on business needs and manager approval. All remote work must be performed within a state in which Harvard is registered to do business. Travel is required for this position as needed, including for quarterly on-site meetings, conferences, and events. Work Format Details: This position is eligible for 100% remote work. Salary Grade and Ranges: This position is salary grade level 057. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits: Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Learn more about these and additional benefits on our Benefits & Wellbeing Page.