"Public Health Representative III"

Position Summary

Rutgers, The State University of New Jersey has an opening for Public Health Representative III within the Environmental and Occupational Health Sciences Institute, located in Piscataway, NJ. Under supervision, participates in the administration of the federally contracted World Trade Center Health Program at Rutgers. Conducts referral and pre-authorization requests to in-network specialty providers. Assists in records management and provides administrative support for clinical operations. Works across the healthcare spectrum to coordinate patient care in adherence with programmatic guidelines and quality objectives.

Duties include:

• Conducts referral and pre-authorization requests to in-network specialty providers. Reviews incoming requests for administrative compliance with the WTC Health Program codebook.
• Assists in records management via scanning and indexing into the EMR system and responding to external record requests in a timely manner.
• Receives and manages incoming calls from patients and providers regarding program benefits, authorizations, and other member services related inquiries. Details actions and outcomes in the EMR and in appropriate databases.
• Provides administrative support to clinical staff during daily patient visits. Assists with front desk tasks as needed.
• Conducts education to program members, network providers, and interest groups on the World Trade Center Health Program. Assists in developing and disseminating educational materials in accordance with program initiatives. Supports retention initiatives.

City: Piscataway
State: NJ
Posting Number: 25ST1778