"Receptionist"

South University provides a warm, supportive learning environment that encourages joining a community of faculty, staff, and students to achieve professional goals.

POSITION SUMMARY: The successful candidate will be responsible for answering all switchboard phone calls, greeting and directing visitors in a friendly and customer-focused manner, and providing administrative support for the enrollment processes. This includes ensuring the South University philosophy of quality services, employee development, sound economic principles, and an innovative environment.

KEY JOB ELEMENTS:

• Responsible for answering incoming calls, routing them promptly and correctly, and taking messages when necessary.
• Greet visitors in a friendly, welcoming manner, ensure they sign in, receive parking authorization, name tags, and escorts.
• Support enrollment processes with tasks such as ordering and verifying student transcripts and conducting student verifications.
• Assist with planning and execution of special admission events.
• Maintain appointment calendars for admissions, financial aid, and academic counseling; confirm and reschedule appointments as needed.
• Inventory and maintain marketing materials and promotional items.
• Assist with data entry, scanning documents, emailing processing requests, follow-ups, and special projects.
• Assist with the execution of direct mail and bulk mail projects.
• Perform any other duties as needed.

REQUIREMENTS:

• Bachelor’s degree preferred.
• Experience with a multiple-line busy switchboard.
• Strong customer service and organizational skills.
• Basic computer literacy and ability to type a minimum of 30 words per minute.

WORK ENVIRONMENT: The role involves regular communication, moving about the office, handling media, and occasionally lifting up to 10 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

South University is an Equal Opportunity Employer and embraces diversity.