"Records Compliance Specialist, Office of the Registrar"

Job Details

Records Compliance Specialist, Office of the Registrar

Job ID: 292293
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Ensure compliance of enrollment records by performing a variety of complex administrative tasks in the Office of the Registrar. May specialize in an area of expertise, such as lawful presence verification, tuition classification, immunization, and other enrollment record requirements. Counsel students and academic advisors on campus regarding federal, state, USG, and KSU policies. Analyze student documents and update student records as appropriate. Regularly execute and analyze compliance reports related to specialty. Regularly executes the GRITS process to import student immunization records to Banner. Administers registration holds on student accounts.

Responsibilities

KEY RESPONSIBILITIES:
1. Subject matter expert on assigned specialty in the Office of the Registrar including tuition classification, lawful presence verification, immunization, etc.
2. Analyzes, interprets, researches, and evaluates documentation submitted to ensure compliance of enrollment records to federal, state, USG, and KSU policies.
3. Update student records in Banner to notate changes to the compliance of their record requirements including cost of tuition.
4. Approve and apply out-of-state tuition waivers and petitions to change tuition classification.
5. Counsels and provides guidance to students, parents, advisors, and other campus constituents across campus on various registrar policies and procedures.
6. Send mass emails to students regarding their enrollment record.
7. Executes weekly, monthly, and semester-based student data audit reports related to compliance initiatives, interprets results, delivers analysis, and needed resolutions to Assistant Registrar.
8. Executes the GRITS process to accurately import immunization records from GRITS to Banner.
9. Administer registration holds and hold exemptions on student accounts.
10. Collaborate with leadership to identify and mitigate compliance issues to resolve them in a timely manner.
11. Assists with testing, designing and executing test plans, recording and documenting results to ensure compliance with state and institutional standards.
12. Assists with immunizations, lawful presence verification, tuition classification and enrollment verification processes.
13. May assist with National Student Clearinghouse processes as needed.
14. Assists Registrar Leadership with other various duties.
15. Assist with training new and current employees as needed.
16. Assist with graduation ceremonies.

Required Qualifications

Educational Requirements
Associate's degree from an institution of higher education or an equivalent combination of education and/or experience

Required Experience
One (1) year relevant experience

Preferred Qualifications

Additional Preferred Qualifications
Bilingual

Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Prior experience in enrollment management at an accredited institution of higher education

Knowledge, Skills, & Abilities

ABILITIES
Ability to supervise and manage assigned staff effectively
Ability to work in a fast-paced work environment, demonstrated ability to manage time and proven ability to achieve set goals
High level of empathy and ability to diffuse difficult and confidential situations
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Working knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA)
Working knowledge of HIPPA regulations

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Banner, Salesforce, Sunapsis, Automic, OnBase, etc.)
Strong attention to detail and follow up skills
Excellent customer service skills and phone and e-mail etiquette
High level of analytical skills
High aptitude to comprehend and grasp information quickly
High standard of ethics, honesty, integrity, and confidentiality
Strong attention to detail and follow up skills

USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time.

Background Check

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=292293&PostingSeq=1