"Registration Coordinator"

Registration Coordinator

Job ID: 293990
Location: Georgia College & State Univ
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.

As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.

Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.

Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct.

Job Summary

The Registration Coordinator provides administrative and academic support services for Georgia College & State University's students, faculty, staff, and administration. The Registration Coordinator's primary responsibilities are maintaining, programming, and monitoring the registration and course scheduling systems, assigning classrooms using classroom management software, providing regular enrollment reports for University administrators, and reporting enrollment information to the National Student Clearinghouse. This is a highly responsible professional position, and the quality of this individual's work has a direct effect on the integrity of the University, student success, compliance, and reporting. This is a twelve-month, full-time, on-campus position. The Registration Coordinator reports to the University Registrar.

Responsibilities

Course Scheduling - 35
- Collaborate with academic departments to collect and finalize course offerings for upcoming semesters.
- Proof and correct departmental course schedule entries with attention to accuracy in details like course titles, credit hours, locations, instructor assignment, and cross-listing.
- Ensure adherence to institutional policies regarding contact hours and approved course meeting times.
- Manage classroom assignments through the use of classroom management software to optimize space utilization and identify conflicts.
- Provide schedule entry training for department staff.

Registration - 35
- Program and monitor registration functionality, including registration times, deadlines, overrides, wait lists, priority registration clearance, and partition of seats for new students.
- Work with academic departments to set up necessary restrictions on certain classes.
- Troubleshoot issues during the registration process, such as registration holds, system errors, or course availability problems, and provide support to students, advisors, and academic departments.

Reporting - 15
- Submit monthly enrollment reports and data correction reports to the National Student Clearinghouse.
- Provide regular enrollment reports to University administrators.

Customer Service - 10
- Serve as a point of contact for students, advisors, staff, and faculty regarding scheduling and registration inquiries.
- Participate in and promote customer service initiatives and efforts within the department.
- Provide superior customer service to students, faculty, staff, alumni, and the general public, while ensuring compliance with policy.
- Assist in-person visitors, answer phones, and respond promptly to direct and office email inquiries.
- Manage confidential communications and records in accordance with federal, state, system, and University policies.
- Support the University mission, strategic plan, and division and department goals.
- Promote effective communication and positive relationships with all members of the University community.

Other - 5
- Other duties as assigned

Required Qualifications

Educational Requirements
Bachelor's degree OR an equivalent combination of education and experience

Required Experience
At least one year of full-time work experience

Preferred Qualifications

Additional Preferred Qualifications
- Prior experience working with student information systems
- Prior experience interpreting or enforcing academic policy
- Prior work experience in a face-to-face (in-person) higher education setting

Required Documents to Attach
- Resume / CV
- List of References

Knowledge, Skills, & Abilities

ABILITIES
- Ability to understand, interpret, integrate, and apply academic policy, including predicting potential effects of specific actions.
- Ability to work independently while completing projects in a timely, accurate manner
- Ability to manage confidential records and communications in accordance with federal, state, and university policies
- Ability to support students and serve as an integral member of a customer-service oriented team.

KNOWLEDGE
- Computer competency, including experience using e-mail, internet, word processing, spreadsheet, and database programs

SKILLS
- Excellent organizational skills
- Excellent written, oral, and interpersonal communication skills