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"Research Technical Support Specialist"

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Research Technical Support Specialist

Description of Work:

Procure, set up, support, and troubleshoot workstations, laptops, and other personal computing devices used in research activities by faculty and students in the department. Evaluate technologies, make recommendations, procure, configure, maintain, and troubleshoot servers, appliances, equipment, and applications that support research and instructional computing. Maintain and manage virtualization environments to provide users with remote Windows and Linux virtual machines for research and instructional purposes, including the allocation and optimization of GPU resources. Develop and maintain scripts and simple web applications to support these computing environments.

*Please note: Work sponsorship will not be offered for this position.

About Us

At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace—it's the place to build your career and make a real impact in Nebraska.

When you join our team as a full-time, regular staff member, you'll enjoy:

  • Ample paid time off, including vacation, sick leave, parental leave and holidays
  • Comprehensive medical, dental, vision, and life insurance options
  • Employee & dependent scholarship program to pursue higher education
  • Generous retirement plans with a university match

As an EO employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/

Minimum Required Qualifications:

  • Bachelor's degree in computer science, computer engineering, software engineering, or related computing fields.
  • Knowledge of multiple operating systems such as Linux, Windows or MacOSX.
  • Familiarity with server and workstation administration, server services such as Apache, Glasfish, etc. or a strong programming background will be considered as equivalent.
  • Scripting or programming knowledge in support of task automation and simple web application development and maintenance.

Preferred Qualifications:

  • Two years of desktop and server administration, network printing, OS and application troubleshooting and debugging.
  • Knowledge of Windows Server 2016, Active Directory, Java application hosting using Jboss or similar.
  • Knowledge of multiple programming languages such as Perl, PHP, Ruby on Rails, C/C++, Java, Windows Power Shell, etc.
  • Knowledge of MySQL or Postgres administration and programming.
  • Familiarity with techniques in prevention, identification, and removal of malware and viruses; and familiarity with VMware in VM server administration and VMware client creation, provisioning and troubleshooting.

Posted Salary:

$58,000/year minimum

Job Type:

Full-Time

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