Reservation Specialist – Event Services
Job Details
Department: Student Affairs Carolina Union - 645001
Career Area : Student Services
Posting Open Date: 06/11/2026
Application Deadline: 06/19/2026
Position Type: Temporary Staff (SHRA)
Position Title : Reservation Specialist – Event Services
Position Number: 20054776
Vacancy ID: S027585
Full-time/Part-time: Part-Time Temporary
Hours per week: 35
Work Schedule: 5-day work week with 7 paid hours per day and a one-hour unpaid lunch break, or a 4-day work week with 8.75 paid hours per day and a one-hour unpaid lunch break. Some evening and weekend work may be required, with advance notice provided.
Position Location: North Carolina, US
Hiring Range: $18.00 - $21.00 per hour
Proposed Start Date: 06/22/2026
Estimated Duration of Appointment: 1 to 6 months
Position Summary
The Reservation Specialist provides onsite administrative and client support to events scheduled through Event Services. The position is customer-facing in a busy Student Union. This position will support the Reservation Manager in supervising student staff. The position will be essential in efficiently processing the high volume of venue requests received by Reservations for Carolina Union managed spaces. This position will also support the invoice process to ensure accurate and timely release of invoices from Event Services. This position will also be required to run reports on the Carolina Union’s event scheduling software and filter data to the appropriate parties. This position will provide consistent desk coverage during peak class time when student staff are unavailable.
Minimum Education and Experience Requirements
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences
Experience with 25Live or Microsoft 365. Experience working in a student union or similar environments. Experience working in a customer service-focused environment. Knowledge and awareness of event management or technical event production. Experience working in a team-oriented environment.
Special Physical/Mental Requirements
Ability to move up to 50 lbs. with or without accommodation.
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