Security Systems Specialist - Evening Shift

Job Details

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

Johns Hopkins University, Bloomberg Center is seeking motivated, enthusiastic and customer service-oriented individuals for the position of University Security Systems Specialist - Evening Shift. The position will work evening shift, 2:30 pm to 11:00 pm supporting the delivery of security and safety services.

Specific Duties & Responsibilities

• Monitor and respond to proprietary closed circuit television systems for events or activities that may require a security response.
• Provide general assistance and information to University students, faculty, staff and visitors.
• Complete tasks as it may be necessary for the operation of the Command Center.
• Answer telephone and radio emergency or non-emergency calls, assess the nature of the call and determine appropriate level of response.
• Dispatch the appropriate level of public safety response per University policy and guidelines.
• Coordinate responses of HBC Public Safety, Facilities Management, Student Affairs and transmit pertinent information to University security personnel.
• Track locations of public safety personnel and relay pertinent information.
• Contact and facilitate law enforcement and/or Fire and EMS response to university incidents.
• Keep Public Safety management apprised of emerging and ongoing incidents.
• Create and maintain manual and computerized reports, logs, records and data.
• Promulgate schedules of events and building access requirements.
• Serve as the University switchboard and the liaison for student’s health care and facilities emergency maintenance during non-business hours.
• Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments.

Technical Skills & Expected Level of Proficiency

• Proficiency in Microsoft Office Suite.
• Ability to perform basic system diagnostics, including checking camera connectivity, and system alerts.
• Proficient in CCTV systems, video analytics, camera positioning, and knowledge of different surveillance technologies.

Requirements

• Applicants must successfully complete a University criminal background investigation and a post-offer/pre-employment drug/alcohol test for employment.
• This position is “Required Attendance Onsite” per University Policy HR030.

Minimum Qualifications

High School diploma or GED required. Two years related experience working with security systems, including familiarity with communication technology and call-taking techniques.