Job Description

Under limited supervision, this position serves in a technical and functional capacity by evaluating, analyzing, designing, and maintaining the Credit & Collections system. Provides technical expertise and guidance to Student Business Services by identifying, evaluating and developing solutions for Credit & Collections and associated interfaces with Financial Aid, Bookstore Operations, and Finance. Coordinates and performs advanced reconciliation and accounting activities relative to financial aid disbursements and internal/external accounts receivable.

Areas of responsibility focus on process improvement initiatives, work process design, reporting, workflow and technology solutions to streamline, automate and improve work processes, specialized record keeping for federal financial aid disbursements and reconciliations, compliance assurance, ad-hoc reporting and associated quality assurance to produce accurate, reliable and current data for internal and external constituents, and a wide range of highly complex associated administrative, fiscal and planning activities in conjunction with other departmental areas and district offices to develop and implement technology solutions in accordance with Finance and Student Business Services strategic plans and college-wide initiatives.

Minimum Education:

• Bachelor's Degree preferably in Accounting, Finance, or related field.
• An equivalent combination of experience and education may be considered.

Minimum Experience/Training:

Six or more years of relevant experience required, minimum of three years in a College setting preferred

Essential Functions:

• Daily -15%: Identifies optimal solutions that meet the needs of Student Business Services functional areas by recommending process improvements, system enhancements and alternatives based on specific needs to improve efficiency, accuracy, and maintain compliance with applicable regulations. Oversees the specifications, development and implementation of new or redesigned systems, reports and procedures to ensure efficient business operations.
• Daily -10%: Responsible for the processing, reviewing for accuracy, contract compliance, tracking, invoicing and posting of payments and/or journal entries for multi-million dollar miscellaneous receivables for hundreds of state, national and international partners including communicating with external financial operation managers, vendors, and other internal/external parties to manage receivables and payments.
• Daily -5%: Assists with development and implementation of the department's work plan, operational procedures and guidelines, recommends departmental goals and objectives, and evaluates and recommends improvements to relevant departmental operations and activities.
• Weekly- 10%: Reconciles fund accounts, researches and identifies discrepancies, makes correcting accounting entries, and monitors activity to ensure that operations are in accordance with state, federal and College requirements.
• Quarterly -10%: Analyzes processes and makes recommendations for improvements via the use of technology; oversees the specifications, development and implementation of new or redesigned systems, reports and procedures to ensure efficient business operations.
• Annually -5%: Assists in preparation and monitoring of annual write off of delinquent accounts for presentation to College, trustees and state, including any related presentation materials and Florida state auditor inquiries.
• Daily -5%: Responsible for creating, maintaining and documenting Credit & Collections software applications and business processes.
• Daily -10%: Serves as functional department manager when the C&C Manager is out of the office or unavailable and completes special projects, research, and fund reconciliations as assigned.
• Other, as Needed -5%: Ensures system interfaces are running correctly; initiates and administers data transfers, reports and resolves errors.
• Weekly -10%: Develops training and documentation of C&C system and associated interfaces, collaborates with external departments to develop comprehensive testing scenarios, performs complex system testing, and documents system fixes and enhancements.
• Other, as Needed -5%: Writes and maintains reports and queries from Credit & Collections data based on ad hoc requests, state reporting requirements, and College policy and procedures.
• Daily -10%: Provides technical expertise, problem resolution, system set up and modification, and support the design, development and implementation of varied computer programming, software applications, and system interfaces.

Knowledge, Skills and Abilities:

• In-depth functional knowledge and expertise in the area of Credit and Collections and Student Financial Services and general knowledge of related areas in the College.
• Ability to perform complex, administrative analysis with only general supervision.
• Strong diagnostic, analytical and problem solving skills.
• Excellent coordination and communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College.
• Ability to plan and manage own workflow, priorities and results accomplishment.
• Requires the ability to be present and disseminate data at various levels.
• Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems.
• Ability to interact and effectively communicate with a diverse employee and student population.

Competencies:

Respect for Others Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment

Teamwork Cooperates and collaborates with individuals & groups that support the mission and values of the College

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents. Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives

Flexibility & Adaptability Adapts approaches as situations in the work environment change. Supports change based on the environmental needs, emerging technologies, and system upgrades

Technical Expertise Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)

Continuous Improvement & Learning Actively develops one's skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of department, division and the College

Job Status

Full time Regular

Department

Accounts Receivable

Location

Cypress Creek Administrative Center

Pay Grade

715

Salary

$52,900 - $62,158 (Salary rate commensurate with education and experience)

Work Shift

Work Schedule

Monday – Friday/Weekends/Varies

Hours Per Week

40

Posting End Date

Open Until Filled