Senior Coordinator, Enterprise Technology

Reference number: 25760
Term: Ongoing, full-time basis
Remuneration: $122,852 to $134,385 pa (HEW7) (inclusive of $103,811 to $113,557 salary pa, 17% superannuation and 17.5% recreation leave loading)
Location: Kelvin Grove (hybrid option available)
Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Senior Coordinator, Enterprise Technology to join Digital Business Solutions, Administrative Division.

The Senior Coordinator, Enterprise Technology will work in a small team environment to provide management and coordination of a range of vendor contracts and managed services supporting end-user computing, printing and software lifecycle management. The position will support the Team Leader, Enterprise Technology in providing operational leadership over the provision of these services, will monitor and measure service quality, and will contribute to the development of future strategy and planning. The role will work across teams to ensure services are consistent, continuously improving, well documented and articulated both within the function and outwardly to the QUT Community. The position works closely with team leaders and staff to ensure process, knowledge management, standards, and work practice are aligned to departmental and enterprise expectations. The role will establish and maintain good practice through business process mapping, data analysis, facilitation of workshops, and establishment of meeting and review cadence. The position will work with LETS leaders to ensure reporting and associated data is available and leveraged. The role is critical to driving business efficiencies and value ensuring that resources, partnerships and vendors are managed and engaged effectively. This position reports to the Team Leader, Enterprise Services for career planning, development, and performance expectations.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy..

What you need to succeed

Education, training and/or experience equivalent to completion of a Bachelor’s degree in an IT or related field with subsequent experience in software lifecycle management.
Proven interpersonal and customer service skills with demonstrated experience in communicating complex issues clearly and confidently in various formats at all levels within the organisation.
Demonstrated ability to develop positive working relationships with internal stakeholders, across technical teams as well as externally with vendors.
Demonstrated track record in effectively analysing complex problems, building business cases and translating these into initiatives and projects that deliver value for clients.
Demonstrated organisational skills, including time management and the ability to successfully prioritise, work under pressure and produce high quality work within tight time commitments.
Demonstrated high level experience in implementing continuous improvement in service delivery environment.
7. Demonstrated experience managing complex vendor and contract arrangements, developing partner relationships and seamless service delivery.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
Purchased Leave Scheme - up to 8 extra weeks.
Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Senior Coordinator, Enterprise Technology

Job opens: 12-Jan-2026

Applications Close: 26-Jan-2026 at 11.30pm