"Specialist, Duplicating"

The purpose of this class is to provide printing services for the college community.

Minimum Requirements: High school diploma/GED and two years related experience working with copiers and/or Digital Presses.

• Operate Copiers, digital presses, finishing, and bindery equipment.
• Provide quality control, from intake to finishing, for all jobs.
• Able to effectively communicate, both written and orally.
• Provide excellent customer service in a fast-paced environment.
• Maintain copyright standards.
• Maintain necessary equipment and supplies.
• Assist with inventory.
• Operate up to four high-speed networked duplicators and digital presses, with assignments coming from all three campuses as necessary for fulfillment requirements and maintain quality control standards through every stage.
• Intake work using spreadsheet database to log and track each job through to delivery.
• Prioritize jobs that require fast and accurate fulfillment, identify which duplicator device is best suited to the specifications of each job and ensure quality control checkpoints throughout production and delivery.
• Provide customer service to faculty, staff and administrators in the submission of jobs, scope of in-house capabilities, copyright permissions as appropriate, and all aspects of policy timelines that will affect the final product.
• Operate off-line finishing and bindery equipment as necessary.
• Manage inventory, ordering and tracking supplies for the campus duplicating center.
• Provide instructions and supervision to work-study, student aide, and part-time technician employees.
• Keep all hardware and software technical skills up-to-date as the capabilities of digital technology improve.