"Student Engagement Coordinator"

Job Summary

Reporting to the Associate Director of Student Involvement, the Student Engagement Coordinator (Fraternity & Sorority Life) is charged with developing and creating an environment that promotes the positive growth and development of students who affiliate with fraternity and sorority organizations in order to provide an integral and productive co-curricular learning experience. The position works closely with other Student Engagement Coordinators to advise both organizational leaders and members involved in SJSU’s fraternal organizations and offers relevant programming in support of their leadership and organizational needs. Specifically, this position will advise two of the four councils currently at SJSU: Interfraternity Council (IFC), Panhellenic Council (PHC), National Pan-Hellenic Council (NPHC), and United Sorority & Fraternity Council (USFC).

Key Responsibilities

• Advise fraternity and sorority student organizational leaders on university compliance policies regarding budgets, student organizational policies, and program regulations
• Serve as a resource for community building, scholarship, new member education, wellness, risk management, crisis intervention, sexual assault prevention and Title IX processes, chapter expansion, student conduct and policy development, and program development
• Develop and maintain collaborative relationships with fraternity and sorority community constituents including inter/national headquarters staff, local advisory leadership, SJSU neighborhood/community, faculty/staff advisors, alumni, and parents to advance the mission and values of the fraternity & sorority community
• Coordinate and advise the formal and informal recruitment and membership intake processes for fraternal organizations
• Coordinate eligibility/grade collection, verification, analysis, compliance, and improvement initiatives; support and provide assistance with AB524 data compilation and reporting
• Support fraternity and sorority organization advisors by providing the necessary tools to successfully advise groups (trainings, informational meetings, newsletters, policy updates/reminders, etc.)
• Facilitate leadership development opportunities and officer transition programs for the fraternity and sorority communities
• Implement assessment methods and tools consistent with the CAS (Council for the Advancement of Standards in Higher Education) standards to track fraternity and sorority community growth and development at SJSU
• Ensure compliance with the SJSU Code of Conduct and other SJSU applicable documents
• Provide direction, hiring/interviewing, training, and support for student assistant employee(s). Ensure students are managing social media, advertising/marketing, assisting with program planning and development, logistics, follow-through and other tasks as assigned to support the overall programmatic mission of Student Involvement.
• Support (or where needed initiate and coordinate) program planning and implementation for fraternity and sorority organizations (i.e., council specific recruitment events, educational programming, leadership seminars, Homecoming, etc.).
• Support other Student Engagement Coordinators in various programs and events including but not limited to student organization fairs, leadership development, recruitments, informational sessions, mixers, etc.
• Co-chair and plan the annual Fraternity & Sorority Life Awards program.
• Work collaboratively with campus partners to market and outreach programs and events and programs to SJSU student leaders and general student population.
• Provide program support for Students Involvement, Campus Life, and Division of Student Affairs sponsored programs and events including but not limited to Weeks of Welcome, Homecoming, Finals Programming, etc.

Knowledge, Skills & Abilities

• Ability to advise fraternity and sorority life, including leadership and/or advisory role with fraternity or sorority organization and membership in an (inter)national fraternity/sorority.
• Knowledge of student supervisory best practices to aid in growth and development of student staff.
• Knowledge of student transition and development theories.
• Ability to advise multiple student organizations, particularly fraternities and sororities.
• Ability to apply compliance issues relevant to fraternity and sorority organizations (i.e., hazing, alcohol, recruitment, Title IX, etc.)
• Ability to initiate, plan, implement, and evaluate events as well as ongoing programmatic efforts.
• Ability to work both independently and with groups to assess needs, develop strategies and implement programs
• Ability to develop and implement strategic planning and outcome driven assessment efforts.
• Ability to work collaboratively with students, faculty and staff in a wide variety of university committees, departments and/or student organizations to develop and implement programmatic initiatives.
• Ability to effectively train, develop and advise student staff.
• Ability to work well with a diverse population of students, faculty, and staff.
• General knowledge of diversity issues as it pertains to students and a campus environment.
• Excellent written, oral, interpersonal, and organizational skills.
• Must possess excellent customer service and public relations skills.
• Knowledge in program scheduling and content development, facilities reservations, informal 1:1 or group advising of students or student groups.
• Ability to carry out a variety of professionally complex assignments without detailed instructions; and handle multiple work priorities, organize and plan work and projects.
• Ability to assist with resolving interpersonal issues affecting fraternal organizations.
• Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior.
• Ability to have independent judgment and specialized analysis.
• Ability to collect, analyze, and present relevant findings to inform program improvements.
• Ability to write and compose various types of communication, create promotional materials and presentations.
• Knowledge of software applications such as MS Office and Google products.
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Preferred Qualifications

Master’s Degree in Student Affairs/higher education, Counseling, public administration or other related field. Experience with supporting and advising students on a college campus. Experience with programming and event planning. Experience collaborating with campus partners.

Compensation

Classification: Student Services Professional III Anticipated Hiring Range: $5,540/month CSU Salary Range: $5,540/month - $7,893/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.