"Technology Specialist II"

Technology Specialist II

Company: Portland Community College

Job Location: Portland, 97280-0990

Category: Network/System Administrator

Type: Full-Time

Join our Team at Portland Community College

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. PCC, which is roughly the size of Rhode Island, has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Wherever you're coming from and wherever you're going in life, Portland Community College has the classes and programs to get you there. Our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community.

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.

Portland Community College will ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs@pcc.edu.

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington.

The Systems Administrator will play a critical role in managing and maintaining the college's server infrastructure. This includes having end-to-end responsibility for our UNIX/Linux, Windows, VMware, and Hyper-V environments, as well as other operating systems and platforms. The ideal candidate will be a proactive problem-solver with a strong technical background and the ability to lead projects that enhance and expand our server capabilities.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/techsp2/

What You'll Do and Who We Are Looking For

The Server Administrator is responsible for the end-to-end management of our college's server infrastructure This role involves administering and maintaining server platforms, leading projects to introduce new server functionality, and integrating new applications into our existing systems.

Key Responsibilities

• System and Server Management:
  • Manage the day-to-day operations of college host computers, including performance monitoring, configuration, maintenance, and repair.
  • Maintain physical and virtual servers (UNIX, Linux, Windows, VMware, Hyper-V, and other OS platforms) through installation, patching, and upgrades.
  • Install, modify, and maintain system and utility software on all server systems.
  • Ensure high availability and optimal performance of all mission-critical resources.
• Troubleshooting and Support:
  • Provide support by troubleshooting and resolving user incidents, often collaborating with vendors and other support teams.
  • Respond to and debug system issues.
  • Provide routine administration for data protection and disaster recovery, including backups, restores, and data aging.
• Project and Planning:
  • Coordinate project plans and schedules for computer operations and enterprise systems administration.
  • Participate in the design, deployment, and maintenance of new systems and virtual machines.
  • Conduct pilot projects for new solutions.
  • Develop new system implementation plans, custom scripts, and testing procedures.
• Documentation and Security:
  • Develop and maintain documentation and procedures to ensure college assets are properly managed and operated.
  • Establish procedures to maintain system security, protect against unauthorized use, and prevent data loss.
  • Ensure proper records are kept for system downtime and equipment inventory.
• Collaboration and Vendor Relations:
  • Work closely with vendors and contractors to ensure solutions are operating as documented.
  • Research and evaluate third-party applications for potential integration into the college's server environment.

Minimum Qualifications:
To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

• High school diploma or equivalent.
• Associate's degree in Computer Information Systems or related discipline. Relevant experience may substitute for the degree requirement on a year-for-year basis. Minimum qualifications may vary based on assigned area of responsibility.
• Four years of applied work experience in data, or video or voice telecommunications planning, implementing and supporting both wide area and local area network environments, or server management, video streaming, or audio visual media, as related to area of assignment.
• Must possess state-of-the art (current) knowledge of data, video streaming, or voice network telecommunications technology such as TCP/IP, Microsoft Windows, and be familiar with hardware and software diagnostics. The above-mentioned qualifications could be demonstrated by possessing applicable certifications.
• A valid Oregon Driver's License for operation of a motor vehicle in the State of Oregon.
• Some positions may require a State of Oregon Limited Energy Technician-Class A.

Success Criteria:
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Experience with enterprise backup such as Rubrik, Avamar, Commvault
• Strong programming/scripting skills in languages such as Bash, PowerShell, Python
• Proven experience with automated configuration management tools like Puppet, Chef, or Ansible.
• Experience with enterprise-grade network architectures and SAN/NAS storage infrastructure.
• Strong communication and procedure documentation skills
• In-depth knowledge of server administration

Preferred Qualifications

• Automation Expertise: Proven experience with automated configuration management tools like Puppet, Chef, or Ansible, to streamline system deployment and maintenance.
• Advanced Scripting and Automation Skills:
  • Demonstrated proficiency in writing scripts to automate routine administrative tasks, such as user account management, patching, log analysis, and system health checks.
  • Strong programming/scripting skills in languages such as Bash, PowerShell, Python, or Perl.
  • Ability to develop custom scripts and utilities to enhance operational efficiency and reliability.
• Data Protection: Direct experience with enterprise backup and recovery solutions.
• Infrastructure Knowledge: Hands-on experience with enterprise-grade network architectures and SAN/NAS storage infrastructure.
• Communication: Excellent written and verbal communication skills, with a strong ability to create clear, professional procedure documentation.

Why You'll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you'll enjoy:

• A collaborative and inspiring campus community
• Opportunities for learning and professional development

Position Grade
Classified 25 (A)

Employment Type
Full time

Total Rewards Package / What We Offer

There is never a dull moment at PCC. We offer more than just a competitive salary. When you join our team at PCC you'll also enjoy:
* Comprehensive benefit package
* Oregon PERS contribution
* Tax deferred annuity program and a deferred compensation program
* Tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
* Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
* Conference and Event Rental Space - Employees receive 50% off when on-campus for personal events
* Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Classified Agreement

o Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
o 1 day of sick leave per month
o 12 paid holidays
o PCC Winter Break (when College is Closed)
o 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email PCCBenefits@pcc.edu if you have any questions.

How We Determine Initial Salary Placement

Minimum $75,965 to range midpoint of $78,242. Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity.

Oregon Veterans' Preference in Public Employment

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. *You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:*

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Department of VA

Notice of the Availability of the Annual Security Report

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check

Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.

Contact PCC at pccjobs@pcc.edu if you have questions

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