"Ticket Office Coordinator"

Job Details

Posting Number: 2026028

Posting/Functional Title: Ticket Office Coordinator

University Pay Plan Title: Athletics Ticket Sales Asst

Location: San Marcos

Department: Strutters Ticket Mktg Cheer

Recruitment Type: Open Recruiting

Job Type: Full-Time

Funding Source: Permanent

Monthly Salary: commensurate with experience

Job Category: Non-Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• Demonstrated knowledge in the area of ticket sales
• Demonstrated effective communication and computer skills
• Skill in customer service
• Ability to establish rapport with internal and external constituent
• Ability to work nights, weekends and holidays.

Preferred Qualifications:

• Bachelors’ degree with additional consideration to applicants who possess a Masters degree.
• Prior experience with Paciolan or other Ticketing Software

Job Description: Texas State University is seeking applications for the position of Ticket Office Coordinator for the Texas State Athletic Department, under the direction of the Associate AD for Ticket Sales and Operations. This position is full time and benefits eligible, with the potential for the Department to provide housing support.

Job Duties:

• Solicit and renew current season ticket holders and manage annual season ticket drives.
• Collaborate with the Athletic Ticket Office call center to drive ticket sales.
• Manage group sales orders and fulfill related requests.
• Oversee on-site ticket operations for athletic events.
• Coordinate and manage social media efforts and individual game ticket promotions in partnership with the Marketing Department.
• Prepare and maintain ticket sales reports.
• Represent the university at athletic contests, campus, and community events to promote goodwill and the Department of Athletics.
• Ensure compliance with NCAA, Conference, State of Texas, university, and departmental policies and procedures.
• Perform other duties as assigned by the Associate Athletic Director for Ticket Sales and Operations.

Job Open Date: 09/18/2025

Open Until Filled: Yes

Normal Work Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Normal Work Hours Start: 8:00AM

Normal Work Hours End: 5:00PM (Evenings as required)

Legal and Required Notices: Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why Choose Texas State University?: Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html

Quick Link: https://jobs.hr.txstate.edu/postings/54210

Organization

Texas State University seeks candidates whose professional background includes embracing a diversity of people and ideas, a spirit of inclusiveness, a global perspective, and a commitment to community-building. As a federally designated Hispanic Serving Institution, we are especially interested in applicants who share a commitment to equity, and the high-quality education of students from historically underserved and systematically marginalized communities. Individuals from historically underrepresented groups are strongly encouraged to apply.

About Texas State University

Texas State University is home to more than 38,000 students and 2,000 faculty members in the growing Austin-San Antonio corridor. A member of the Doctoral Universities: Higher Research Activity Carnegie classification, the university creates new knowledge, fosters cultural and economic development, and prepares its growing population of diverse students for the endless possibilities that await them as citizens of Texas, the nation, and the world.

Students at Texas State choose from 98 undergraduate, 91 master’s and specialists, and 14 doctoral programs offered by 10 colleges (Applied Arts, The Emmett and Miriam McCoy College of Business Administration, Education, Fine Arts and Communication, Health Professions, Honors, Liberal Arts, Science and Engineering, The Graduate College, and the University College). With a diverse campus community including 50% of the student body from ethnic minorities, Texas State is one of the top 13 producers of Hispanic baccalaureate graduates in the nation. In fall 2019, there were 1,470 full-time faculty and 2,286 full-time staff. Research and creative activities have led to growing success in attracting external support. For FY 2019, Texas State had an annual operating budget of over $724 million. Texas State’s Research and Development expenditures for FY 2018 were more than $64 million. The Alkek Library has more than 3.1 million titles in its collection. Additional information about Texas State and its nationally recognized academic programs is available at www.txstate.edu.

Mission

Texas State University is a doctoral-granting, student-centered institution dedicated to excellence and innovation in teaching, research, including creative expression, and service. The university strives to create new knowledge, to embrace a diversity of people and ideas, to foster cultural and economic development, and to prepare its graduates to participate fully and freely as citizens of Texas, the nation and the world.

Locations

Texas State's San Marcos campus is located in a growing community of 63,000 people in the Austin Metropolitan Area. Located in the Texas Hill Country, where blackland prairies roll into beautiful hills, Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and oak trees on the campus add to the charm of the university’s picturesque setting. Our location on the banks of the San Marcos River provides recreational activities for students throughout the year.

The Texas State Round Rock Campus is located north of Austin in Round Rock, TX. The Round Rock Campus offers the junior and senior level classes to complete a bachelor’s degree, graduate degrees, post baccalaureate certification, and continuing education programs. The university's vision for Round Rock is to continue to offer quality academic programs that meet the workforce needs of Texas, especially focusing on academic programs that appeal to working adults, and to serve as a hub of health professions research and education.

Some positions may require teaching on the main campus and at the Texas State University Round Rock Campus.

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.

Texas State University is a member of The Texas State University System.

Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.