"Ticket Sales Representative"

To maximize ticket sales, revenue generation, customer acquisition and customer relationships for all ticketed sports and home events. Responsible for selling tickets, partial plans and group packages via phone calls, face-to-face interactions and in-stadium as well as selling special events.

• Drive ticket sales for all UTSA Ticketed sports by selling season tickets, corporate packages, mini plans, single game, groups, and promotional offers for all sporting events.
• Proactively reach out to past buyers, current clients, and new leads via phone calls, in person meetings, Vozzi texting, email and networking events.
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season, corporate, partial and group ticket plans.
• Work home games, performing various ticket sales and service duties throughout the game.
• Cultivate relationships to encourage repeat business through providing excellent customer service.
• Achieve and exceed sales goals established by management.
• Proactively create opportunities for new business with existing and new customers.
• Provide superior customer service to clients throughout the season.
• Accurately enter data into databases and systems. Regularly communicate and report individual sales progress.
• Work collaboratively with marketing and ticket operations to provide input on sales and messaging calendars. Writes and proofreads copy.
• May assist Athletics Development team by reaching out to contracts, offering opportunities for donor donations/fundraising.
• Work, as needed, outside of business hours, including evenings, holidays or weekends.
• Performs other duties as assigned.