Department Information

The Titan Success Center at Indiana University South Bend is a student-centered support hub focused on promoting retention, persistence, and academic success for all students, with a particular emphasis on first-year, first-generation, and first-generation populations. The Center provides holistic support through coaching, resource navigation, and targeted interventions designed to remove barriers to student success.

The office collaborates closely with academic units, Financial Aid, Bursar, and campus partners to ensure students receive coordinated support throughout their academic journey. Key initiatives include first-year student coaching, support for 21st Century Scholars, and emerging first-generation student programming. The Titan Success Center plays a critical role in advancing institutional goals related to student success, and completion.

Job Summary

Department Specific Responsibilities

Serves as a primary coach for first-year students, providing proactive outreach, academic guidance, and success planning.
Acts as a liaison between students and campus offices, including the Bursar and Financial Aid, to support financial literacy and resolve account-related concerns.
Supports targeted student populations, including 21st Century Scholars and first-generation students, through individualized and group interventions.
Monitors student progress, identify at-risk students, and implement timely interventions to improve retention and persistence outcomes.
Develops and facilitates workshops, programming, and outreach initiatives focused on student success, transition, and engagement.
Collaborates with academic advisors, faculty, and student services to coordinate comprehensive support strategies.
Tracks and reports student engagement, outcomes, and program effectiveness to inform continuous improvement efforts.
Maintains accurate and confidential student records in compliance with university policies and Family Educational Rights and Privacy Act (FERPA) guidelines.

General Responsibilities

Develops and implements programs and initiatives that provide support to students in crisis, facing adversity or challenges, or who belong to underrepresented or minority student populations.
Interfaces directly with students by attending student programming events, advising student organization leaders, meeting 1-on-1 to discuss support needs, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives. Places emphasis on the confidentiality of student concerns, compliance with university policy, and a culture of care in all direct student interactions.
Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student support goals, often coordinating funding to sponsor student programs and initiatives.
Project outcomes for support services offered at the program, department/division, or campus level. Measures and evaluates the effectiveness of student support initiatives against projected outcomes; regularly prepares reports on the impact on students and the budget, and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
Serves on committees and performs student support research across the field of higher education and at peer institutions to identify and recommend best practices.
Plans and coordinates communications for student support initiatives to ensure student participation, inclusion, and engagement.
May provide guidance to other student support staff; makes process recommendations to the manager for improved delivery of service.

This is a Preview Listing…

You must sign in to see the full job description, and to apply.

Manage / Upgrade this job to a Full Job Listing.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

Titan Success Center Student Retention Specialist (Student Support Specialist)

Indiana University at South Bend

1700 E Mishawaka Ave, South Bend, IN 46615, USA

Department Information

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Entities for Resource Management Research

Grants to USA Entities for Research on Engineering Systems

Grants to USA Entities for Advanced Materials Research

Grants to USA Entities for Intelligent Dynamic Systems Research

Grants to USA Entities for Civil Infrastructure Research

Grants to USA Entities for Nanochemistry, Supramolecular, and Macromolecular Chemistry Research

Grants to USA IHEs, Nonprofits, and Tribes for Chemistry Research on Life Processes

Grants to USA Entities for Chemical Computational Methods, Models, and Theory Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Titan Success Center Student Retention Specialist (Student Support Specialist)

Indiana University at South Bend

1700 E Mishawaka Ave, South Bend, IN 46615, USA

Department Information

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Entities for Resource Management Research

Grants to USA Entities for Research on Engineering Systems

Grants to USA Entities for Advanced Materials Research

Grants to USA Entities for Intelligent Dynamic Systems Research

Grants to USA Entities for Civil Infrastructure Research

Grants to USA Entities for Nanochemistry, Supramolecular, and Macromolecular Chemistry Research

Grants to USA IHEs, Nonprofits, and Tribes for Chemistry Research on Life Processes

Grants to USA Entities for Chemical Computational Methods, Models, and Theory Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Titan Success Center Student Retention Specialist (Student Support Specialist)

Indiana University at South Bend

1700 E Mishawaka Ave, South Bend, IN 46615, USA

Department Information

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Entities for Resource Management Research

Grants to USA Entities for Research on Engineering Systems

Grants to USA Entities for Advanced Materials Research

Grants to USA Entities for Intelligent Dynamic Systems Research

Grants to USA Entities for Civil Infrastructure Research

Grants to USA Entities for Nanochemistry, Supramolecular, and Macromolecular Chemistry Research

Grants to USA IHEs, Nonprofits, and Tribes for Chemistry Research on Life Processes

Grants to USA Entities for Chemical Computational Methods, Models, and Theory Research

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Titan Success Center Student Retention Specialist (Student Support Specialist)

Indiana University at South Bend