University Library Technician

Position Information

Position Title: University Library Technician

Working Title: Electronic Resources Technician

Position Number: 001130

Full-time or Part-time: Full Time

Department: Library Services

Hiring Range: $33,540.00 - $41,585.00

Primary Purpose of the Organization

The mission of the Charles Waddell Chesnutt Library is to support the University in its educational, research and cultural endeavors through careful selection, acquisition, organization, and interpretation of information resources. The operational mission of the Government Documents Department is to provide access to government publications and render assistance to library users in the 2° Congressional District.

Primary Purpose of the Position

The Electronic Resources Technician ensures reliable user access to eBooks, databases, and government documents by maintaining accurate holdings and metadata across library platforms and external systems. The position supports activation workflows, subscription records, license configuration in Alma under the guidance of the Assistant Director for Resources, and metadata quality control while troubleshooting access issues and verifying system consistency.

The primary purposes of this role are to:

• Maintain accurate activation and management of electronic databases, eBooks, and government documents
• Support metadata accuracy, system consistency, and data integrity across Alma, discovery systems, and external systems
• Troubleshoot and resolve access issues reported by users and staff
• Maintain and track subscription records, KBART files, and license terms under guidance from the Assistant Director
• Support collection assessment through usage statistics and reporting
• Participate in projects to improve workflows and efficiency
• Other duties as assigned

Minimum Education and Experience Requirements

Completion of high school and two years experience in office support, preferably as a library technician in a library.

Preferred Qualifications

• Proficiency in Microsoft Excel, including use of formulas, functions, and basic data analysis for tracking subscriptions, usage statistics, and reporting.
• Experience with electronic resources, discovery systems, and library metadata management.
• Familiarity with electronic government documents and federal depository requirements.
• Experience collecting or reporting usage statistics (e.g., COUNTER reports).
• Knowledge of KBART files, OCLC, ALMA or library system workflows.
• Experience supporting license management, vendor communication, or subscription tracking.
• Ability to work collaboratively in a team and manage multiple tasks.