Venice Dental Clinic Administrative Assistant

Department Summary

Aspiring to be a community of faculty, staff, students and patients, where a sense of belonging and respect is felt by all, is a culture that’s deeply ingrained into our daily actions. And encouraging an environment of engagement and productive dialogue helps to foster our core values of compassion, tolerance, and mutual respect.

Position Summary

Under the general supervision of the Practice Manager/Clinic Administrator, the Administrative Assistant provides comprehensive front office, patient access, and administrative support for a multi provider academic dental and specialty clinic. The incumbent serves as the primary point of contact for patients and referring providers and is responsible for appointment scheduling, patient intake and registration, insurance coordination, cashiering, records management, and operational support, ensuring compliance with UCLA, clinic, and regulatory policies while consistently delivering high-quality patient service.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Experience in a dental front‐office setting, including receptionist, cashiering, and administrative functions. (Required)
• Bilingual (Spanish/English) language ability required, with strong verbal communication skills to clearly explain clinic policies and procedures to patients. (Required)
• Demonstrated ability to work independently in a high‐volume environment, managing constant telephone interruptions and frequent distractions while maintaining accuracy and professionalism. (Required)
• Excellent organizational and time‐management skills, with the ability to prioritize workload and meet competing demands. (Required)
• Proficient typing skills with speed and accuracy, and the ability to use computerized information management and scheduling systems. (Required)
• Strong computer skills, including experience with Microsoft Office Suite (Word, Excel, Outlook). (Required)
• Cash handling experience, including accurately counting money, issuing change, and reconciling daily receipts. (Required)
• Ability to communicate diplomatically and effectively with patients, students, faculty, staff, and residents, demonstrating discretion and professionalism. (Required)
• Commitment to customer service excellence, with a patient‐centered and service‐oriented approach. (Required)
• Ability to function effectively as part of a team while contributing positively to a collaborative work environment. (Required)
• Ability to work occasional weekends and/or night clinics as requested in advance. (Required)
• Knowledge of dental terminology and clinical workflows. (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

8:00 a.m. to 5:00 p.m

Union/Policy Covered

CX-Clerical & Allied Services