"Web Operations Specialist"

Job Details

Web Operations Specialist

Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus.

Special Instructions to Applicants

• This position is open until filled with priority given to applications submitted by January 2, 2026.
• This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.

Minimum Qualifications

Bachelor's degree in a related field or equivalent

Preferred Qualifications

• At least one year of experience in creation and maintenance of websites and/or web applications
• Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon
• Exposure to MVC framework, such as Laravel

Knowledge, Skills, Abilities and/or Competencies

• HTML, JavaScript, CSS, XML
• Experience working with a Content Management System, such as WordPress
• Experience with web programming languages such as PHP
• Experience working with a database such as MySQL or MS SQL
• Experience with GitLab or similar version control system
• Ability to interact verbally and in writing with both technical and non-technical audiences

Additional Division Expectations

Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands

• Work in a standard office environment
• Sit and work at a computer workstation for an extended amount of time
• Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
• Communicate effectively in writing, speaking, and listening
• Organize and establish priorities; Remember detail; multi-task
• Lift and/or move up to 20 pounds
• Walk, stand, stoop, lift, kneel, climb
• Travel in and out of state
• Infrequently work nights and weekends if needed

Duties/Responsibilities

(40%)

• Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies.
• Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements.
• Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary.

(40%)

• Promote UGA’s fundraising efforts through fluent use of, and work within, the division’s fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks.

(10%)

• Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products.

(10%)

• Research and explore advances in related technology and best practices related to the position.